Error Code: CUSTOMERDATA-10

Message

Syntax

The prepaid account with the ID "{prepaidAccountId}" does not reference the subscriber account with the ID "{subscriberAccountId}" specified in the request.

Legend
  • {prepaidAccountId}: The ID of the prepaid account
  • {subscriberAccountId}: The ID of the subscriber account

The meaning of this error cause message depends on the software layers and internal architecture of the SAP CC systems. See the note to adapt the terminology to the concepts and data models you work with.

Next Actions and Steps (Troubleshooting)

Change the subscriber account ID or remove the prepaid account from the import request.

Verify your changes.

Additional Information

Consider the specifications of the appropriate technical interfaces: Web Services, HTTP Communication Interface (HCI), or Message TCP.

Validity

This error code is valid from SAP CC version number 4.0 SP08 to the software version that this documentation refers to. For newer versions, consult the relevant documentation.