Log Message: com.sap.SCC.core_server.000388
Message (WARNING)
Syntax
Counter snapshot is set to {initialValueDB} in the database. Value {initialValueConfig} from the instance configuration will be ignored.
Legend
- {initialValueDB}:
- The initial value from the database
- {initialValueConfig}:
- The initial value from the configuration
Severity
WarningDetailed Information (APPS_COMMON Log)
Possible Impacts
For instance:
COUNTER_SNAPSHOT_COUNT system parameter,
then it will not be possible to rerate from this extra counter snapshot that exists
in the system.
COUNTER_SNAPSHOT_COUNT system parameter,
then the system will propose a rerating of more days than what exists in the system.
Next Steps
This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.
Set the COUNTER_SNAPSHOT_COUNT system parameter to a value that is equal to the counter snapshot count in the database.
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