Log Message: com.sap.SCC.core_server.000388

Message (WARNING)

Syntax

Counter snapshot is set to {initialValueDB} in the database. Value {initialValueConfig} from the instance configuration will be ignored.

Legend
{initialValueDB}:
The initial value from the database
{initialValueConfig}:
The initial value from the configuration

Severity

Warning

Detailed Information (APPS_COMMON Log)

Possible Impacts

For instance:

  • If the counter snapshot count in the database is greater than the value of the COUNTER_SNAPSHOT_COUNT system parameter, then it will not be possible to rerate from this extra counter snapshot that exists in the system.
  • If the counter snapshot count in the database is lower than the value of the COUNTER_SNAPSHOT_COUNT system parameter, then the system will propose a rerating of more days than what exists in the system.
  • Next Steps

    This section provides you with some troubleshooting operations to identify the correction actions to be performed. In a production system landscape, contact your SAP Support Team for each fatal error message in the logs.

    Set the COUNTER_SNAPSHOT_COUNT system parameter to a value that is equal to the counter snapshot count in the database.

    SAP User Experience

    Enrich your SAP user experience and join our community:

    Recommendation

    SAP provides you with the SAP Community Network (SCN) platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.

    Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.