Create or Change External Accounts in Bundle Mode

Service Operation (WS)

Definition

To create or change external accounts in bundle mode (all-or-none)

Technical Data

Software Product and Version	SAP Convergent Charging 2022
Technical Details	externalAccountMaintainBundle
Namespace	http://provisioning.ws.highdeal.com/
Proxy Instance in SAP CC System	Updater
Service Operation Version	0
User Operation Auditing	Yes
Audit Domain	See the audit domain of the single operation
Application Area	IS-CC
Direction	inbound
Mode	synchronous
Idempotency	true

Business Context and Use

This service operation is used in a provisioning context or in a migration context.

The operation enables you to create or change external accounts in bundle mode in SAP Convergent Charging. The bundle mode means that you maintain several external accounts at the same time but the modifications apply only if the operation is successful for all external accounts.

Business Agreement Management

Your CRM application or another provisioning system manages master data related to the business agreements between partners and replicates data in SAP CC by maintaining some subscriber data for end customers of the service provider. Data includes: Prepaid accounts and external accounts.

Customer Data Migration

A former system manages master data related to the end customers of a service provider. You want to migrate this data to SAP Convergent Charging.

• You must extract this information
• You must implement the conversion of this data into master data (and data models) provided and managed by SAP CC before any activity:
  • Business partners ( subscriber accounts , subscriber mapping tables , subscriber range tables )
  • Business agreements ( prepaid accounts and external accounts )
  • Contracts ( charging contracts , subscriber mapping tables , subscriber range tables )
• You must determine the states of the prepaid accounts and the states of the migrated charging contracts .

Then, you must implement the provisioning of this converted data to SAP CC by choosing one of the following solutions:

• Solution 1: You must implement bulk provisioning of this converted data to SAP CC according to the following sequence:
  • Create the necessary subscriber accounts in bundle mode or in mass mode
  • Create the necessary external accounts in bundle mode or in mass mode
  • Create the necessary prepaid accounts in bundle mode or in mass mode
  • Change the state of the prepaid accounts in bundle mode or in mass mode
  • Change the schedule of the blocked/locked/closed statuses of each relevant prepaid account
  
  
  • Create the necessary subscriber mapping tables
  • Create the necessary subscriber range tables
  
  
  • Create the necessary charging contracts in bundle mode or in mass mode
  • Change the state of the charging contracts in bundle mode or in mass mode
  • Create the necessary data tables relating to a charging contract or to a group of charging contracts ( subscriber mapping tables or subscriber range tables )
  Two different processing modes are provided for these bulk operations: The bundle mode (all-or-none) or the mass mode (most) . Determine the mode recommended for your business requirements.

• Solution 2: You must implement the one step provisioning of this converted data to SAP CC according to the following sequence:
  • Import customer data
  • Change the operational status of the imported single or parent charging contract(s) to set it to active

• Switch off the business traffic to SAP Convergent Charging

Make sure that no business traffic acquired from mediation systems can trigger the charging services related to the customer data been migrated. This can corrupt the state of this master data. Make sure that no activation process of periodic and one-off fees can be manually or automatically triggered by a user or a connected system.

Related Service Operations

You can use the following operations to maintain external accounts:

• Create or change an external account
• Create or change external accounts in mass mode

You can use the following operations to perform queries on existing external accounts:

• Read an external account

Features

This operation externalAccountMaintainBundle enables you to maintain external accounts in bundle mode.

The operation works as a container for several operations of type ExternalAccountMaintain. The ExternalAccountMaintain operations are performed sequentially. The modifications apply only if all the operations contained in the externalAccountMaintainBundle operation are successful. If the operation fails for one external account, no modification is done.

Two cases occur:

• All the operations are successful. The result of the operation is a list of successful results for all the operations externalAccountMaintain contained in the externalAccountMaintainBundle operation.
• One operation fails. The process stops immediately and the result of the operation is a list of successful results and one failed result.

Note that idempotency does not apply to each of the externalAccountMaintain single operation contained in the externalAccountMaintainBundle operation but only to the externalAccountMaintainBundle operation itself.

Authorizations

To know the role that is expected in the user profile of the SAP CC user specified in your request messages, refer to the SAP CC Security Guide .

Error Handling

Consider the error handling information specified for the bundle operations. Refer to the information about error handling in the subscriber account business object and in the single operation.

Message Types

Consult the structures of the message types related to this service operation :

• externalAccountMaintainBundleRequest
• externalAccountMaintainBundleResponse

Prerequisites

The subscriber accounts containing the external accounts must exist.

Integration

There is no specific integration information.

Constraints and Integrity Conditions

In a migration context of master data related to end customers (subscriber data) of the service provider, consider the constraints and integrity conditions specified for this context.

Notes on SAP CC Implementation

You must have installed and configured the SAP CC Core Server system.

Configuration

Consult the SAP CC Configuration and Implementation Guide to know the necessary configuration or Customizing of the SAP CC system.

Before implementing SAP Convergent Charging in your SAP system landscape, you must configure the systems and the data (master data, business data).