de.hybris.platform.customerticketingfacades.customerticket

Class CustomerTicketingFacadeTest

java.lang.Object

de.hybris.platform.customerticketingfacades.customerticket.CustomerTicketingFacadeTest

@UnitTest
public class CustomerTicketingFacadeTest
extends java.lang.Object

Test cases for CustomerTicketingFacade class.

Constructor Summary

Constructors

Constructor and Description
CustomerTicketingFacadeTest()

Method Summary

Modifier and Type	Method and Description
void	setup() Test seutp.
void	shouldReturnAssociatedObjectMapForCurrentUser() Test of DefaultCustomerTicketingFacade.getAssociatedToObjects()
void	shouldReturnCsStatusClose() Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)
void	shouldReturnCsStatusNew() Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)
void	shouldReturnCsStatusOpen() Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)
void	shouldReturnListOfAttachments() Test of DefaultCustomerTicketingFacade.getAttachments(TicketData)
void	shouldReturnNullIfNoMatchCsStatus() Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)
void	shouldReturnNullOfAttachments() Test of DefaultCustomerTicketingFacade.getAttachments(TicketData)
void	shouldReturnNullOfAttachmentsIfIOException() Test of DefaultCustomerTicketingFacade.getAttachments(TicketData)
void	shouldUpdateTicketStatusFromOpenToClose() Test of DefaultCustomerTicketingFacade.updateTicket(TicketData)
void	shouldUpdateTicketStatusFromOpenToInProgress() Test of DefaultCustomerTicketingFacade.updateTicket(TicketData)
void	shouldUpdateTicketWithNewNote() Test of DefaultCustomerTicketingFacade.updateTicket(TicketData)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

CustomerTicketingFacadeTest

public CustomerTicketingFacadeTest()

Method Detail

setup

public void setup()

Test seutp.

shouldReturnAssociatedObjectMapForCurrentUser

public void shouldReturnAssociatedObjectMapForCurrentUser()

Test of DefaultCustomerTicketingFacade.getAssociatedToObjects()

should return the associate object map which contents 2 TicketAssociatedData.

shouldReturnCsStatusNew

public void shouldReturnCsStatusNew()

Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)

should return CsTicketStatus.NEW

shouldReturnCsStatusOpen

public void shouldReturnCsStatusOpen()

Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)

should return CsTicketStatus.OPEN

shouldReturnCsStatusClose

public void shouldReturnCsStatusClose()

Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)

should return CsTicketStatus.CLOSED

shouldReturnNullIfNoMatchCsStatus

public void shouldReturnNullIfNoMatchCsStatus()

Test of DefaultCustomerTicketingFacade.getCsStatus(TicketData)

should return NULL value if no match status found.

shouldReturnNullOfAttachments

public void shouldReturnNullOfAttachments()

Test of DefaultCustomerTicketingFacade.getAttachments(TicketData)

should return NULL value if no attachments in ticket data.

shouldReturnListOfAttachments

public void shouldReturnListOfAttachments()
                                   throws java.io.IOException

Test of DefaultCustomerTicketingFacade.getAttachments(TicketData)

should return list of attachments which contents 2 media models.

Throws:

java.io.IOException

shouldReturnNullOfAttachmentsIfIOException

public void shouldReturnNullOfAttachmentsIfIOException()
                                                throws java.io.IOException

Test of DefaultCustomerTicketingFacade.getAttachments(TicketData)

should return NULL value if an IOException occurs

Throws:

java.io.IOException

shouldUpdateTicketWithNewNote

public void shouldUpdateTicketWithNewNote()

Test of DefaultCustomerTicketingFacade.updateTicket(TicketData)

should invoke TicketBusinessService.addNoteToTicket(CsTicketModel, CsInterventionType, CsEventReason, String, Collection) when ticket is NEW state and in OPEN status.

shouldUpdateTicketStatusFromOpenToClose

public void shouldUpdateTicketStatusFromOpenToClose()
                                             throws TicketException

Test of DefaultCustomerTicketingFacade.updateTicket(TicketData)

should invoke TicketBusinessService.resolveTicket(CsTicketModel, CsInterventionType, CsResolutionType, String, Collection) when ticket status transit from OPEN to CLOSE

Throws:

TicketException

shouldUpdateTicketStatusFromOpenToInProgress

public void shouldUpdateTicketStatusFromOpenToInProgress()
                                                  throws TicketException

Test of DefaultCustomerTicketingFacade.updateTicket(TicketData)

should invoke TicketBusinessService.unResolveTicket(CsTicketModel, CsInterventionType, CsEventReason, String, Collection) when ticket status transit from NEW to INPROCESS

Throws:

TicketException