Package de.hybris.platform.ticket.event.dao.impl

Class DefaultCustomerSupportEventDao

java.lang.Object

de.hybris.platform.commerceservices.search.dao.impl.DefaultPagedGenericDao<SessionEventModel>

de.hybris.platform.ticket.event.dao.impl.DefaultCustomerSupportEventDao

All Implemented Interfaces:

PagedGenericDao<SessionEventModel>, CustomerSupportEventDao

public class DefaultCustomerSupportEventDao
extends DefaultPagedGenericDao<SessionEventModel>
implements CustomerSupportEventDao

See Also:

• CustomerSupportEventDao

Constructor Summary

Constructors

Constructor	Description
DefaultCustomerSupportEventDao(String typeCode)

Method Summary

Modifier and Type	Method	Description
protected String	createQuery(String... queryClauses)
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit)	Deprecated, for removal: This API element is subject to removal in a future version. since 6.7
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit, boolean includeDisabledAccounts)	Searching customers based on event type
List<SessionEventModel>	findAllEventsBeforeDate(EventType eventType, Date beforeDate)	Get all events before specific date
SearchPageData<SessionEventModel>	findAllEventsByAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit)	Search for agent-specific events
protected TimeService	getTimeService()
void	setTimeService(TimeService timeService)
protected Map<String,Object>	validateAndPrepareWhereClause(EmployeeModel agent, Date startDate, Date endDate, int limit, boolean includeDisabledAcc)

Methods inherited from class de.hybris.platform.commerceservices.search.dao.impl.DefaultPagedGenericDao

appendOrderByClausesToBuilder, appendWhereClausesToBuilder, createFlexibleSearchQuery, createFlexibleSearchQuery, createFlexibleSearchQuery, createFlexibleSearchQuery, createFlexibleSearchQuery, createFlexibleSearchQuery, createQueryString, createSortQueryData, createSortQueryData, createSortQueryData, find, find, find, find, getPagedFlexibleSearchService, setPagedFlexibleSearchService

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

DefaultCustomerSupportEventDao

public DefaultCustomerSupportEventDao(String typeCode)

Method Details

findAllEventsByAgent

public SearchPageData<SessionEventModel> findAllEventsByAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit)

Description copied from interface: CustomerSupportEventDao

Search for agent-specific events

Specified by:

findAllEventsByAgent in interface CustomerSupportEventDao

Parameters:

agent - - can be empty or null

eventType - event type to search for

pageableData - paging and sorting information

limit - limit of cs session events returned

Returns:

search page data for CS Session Event Model

See Also:

• CustomerSupportEventDao.findAllCustomersByEventsAndAgent(EmployeeModel, EventType, Date, Date, PageableData, int)

findAllCustomersByEventsAndAgent

@Deprecated(since="6.7",
            forRemoval=true)
public <T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit)

Deprecated, for removal: This API element is subject to removal in a future version.

since 6.7

Description copied from interface: CustomerSupportEventDao

Searching customers based on event type

Specified by:

findAllCustomersByEventsAndAgent in interface CustomerSupportEventDao

Parameters:

agent - - can be empty or null

eventType - event type to search for

pageableData - paging and sorting information

limit - limit of cs session events returned

Returns:

search page data for CS Customer Model

findAllCustomersByEventsAndAgent

public <T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit,
 boolean includeDisabledAccounts)

Description copied from interface: CustomerSupportEventDao

Searching customers based on event type

Specified by:

findAllCustomersByEventsAndAgent in interface CustomerSupportEventDao

Parameters:

agent - - can be empty or null

eventType - event type to search for

pageableData - paging and sorting information

limit - limit of cs session events returned

includeDisabledAccounts - include disabled account or no

Returns:

search page data for CS Customer Model

validateAndPrepareWhereClause

protected Map<String,Object> validateAndPrepareWhereClause(EmployeeModel agent,
 Date startDate,
 Date endDate,
 int limit,
 boolean includeDisabledAcc)

findAllEventsBeforeDate

public List<SessionEventModel> findAllEventsBeforeDate(EventType eventType,
 Date beforeDate)

Description copied from interface: CustomerSupportEventDao

Get all events before specific date

Specified by:

findAllEventsBeforeDate in interface CustomerSupportEventDao

Parameters:

eventType - event type to retrieve events for

beforeDate - the date to be used as end date for events retrival

createQuery

protected String createQuery(String... queryClauses)

getTimeService

protected TimeService getTimeService()

setTimeService

public void setTimeService(TimeService timeService)