Package de.hybris.platform.assistedserviceservices.events.impl

Class DefaultCustomerSupportEventService

java.lang.Object

de.hybris.platform.assistedserviceservices.events.impl.DefaultCustomerSupportEventService

All Implemented Interfaces:

CustomerSupportEventService

public class DefaultCustomerSupportEventService
extends Object
implements CustomerSupportEventService

Default implementation of CustomerSupportEventService.

Constructor Summary

Constructors

Constructor	Description
DefaultCustomerSupportEventService()

Method Summary

Modifier and Type	Method	Description
protected SessionEventModel	createAndPopulateSessionEventInfo(Class csSessionEventClass, SessionEvent asmEventData)
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit)	Search for customer based on event parameters.
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit, boolean includeDisabledAccounts)	Searching customers based on event type
SearchPageData<SessionEventModel>	getAllEventsForAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit)	Search for agent-specific events
protected BaseSiteService	getBaseSiteService()
protected CustomerSupportEventDao	getCustomerSupportEventDao()
protected ModelService	getModelService()
protected UserService	getUserService()
void	registerSessionEvent(SessionEvent asmEventData)	creates session event
void	setBaseSiteService(BaseSiteService baseSiteService)
void	setCustomerSupportEventDao(CustomerSupportEventDao customerSupportEventDAO)
void	setModelService(ModelService modelService)
void	setUserService(UserService userService)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

DefaultCustomerSupportEventService

public DefaultCustomerSupportEventService()

Method Details

registerSessionEvent

public void registerSessionEvent(SessionEvent asmEventData)

Description copied from interface: CustomerSupportEventService

creates session event

Specified by:

registerSessionEvent in interface CustomerSupportEventService

Parameters:

asmEventData - the event data

See Also:

• CustomerSupportEventService.registerSessionEvent(SessionEvent)

createAndPopulateSessionEventInfo

protected SessionEventModel createAndPopulateSessionEventInfo(Class csSessionEventClass,
 SessionEvent asmEventData)

getAllEventsForAgent

public SearchPageData<SessionEventModel> getAllEventsForAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit)

Description copied from interface: CustomerSupportEventService

Search for agent-specific events

Specified by:

getAllEventsForAgent in interface CustomerSupportEventService

Parameters:

agent - AS agent

eventType - type

startDate - start date

endDate - end date

pageableData - pageable data

limit - limit of returned customers

Returns:

SearchPageData

See Also:

• CustomerSupportEventService.getAllEventsForAgent(EmployeeModel, EventType, Date, Date, PageableData, int)

findAllCustomersByEventsAndAgent

public <T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit)

Description copied from interface: CustomerSupportEventService

Search for customer based on event parameters.

Specified by:

findAllCustomersByEventsAndAgent in interface CustomerSupportEventService

Parameters:

agent - AS agent

eventType - type

startDate - start date

endDate - end date

pageableData - pageable data

limit - limit of returned customers

Returns:

CustomerModel based on event parameters

findAllCustomersByEventsAndAgent

public <T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit,
 boolean includeDisabledAccounts)

Description copied from interface: CustomerSupportEventService

Searching customers based on event type

Specified by:

findAllCustomersByEventsAndAgent in interface CustomerSupportEventService

Parameters:

agent - - can be empty or null

eventType - event type to search for

startDate - start date

endDate - end date

pageableData - paging and sorting information

limit - limit of cs session events returned

includeDisabledAccounts - include disabled customers or no

Returns:

search page data for CS Customer Model

getModelService

protected ModelService getModelService()

setModelService

public void setModelService(ModelService modelService)

getUserService

protected UserService getUserService()

setUserService

public void setUserService(UserService userService)

getCustomerSupportEventDao

protected CustomerSupportEventDao getCustomerSupportEventDao()

setCustomerSupportEventDao

public void setCustomerSupportEventDao(CustomerSupportEventDao customerSupportEventDAO)

getBaseSiteService

protected BaseSiteService getBaseSiteService()

setBaseSiteService

public void setBaseSiteService(BaseSiteService baseSiteService)