Package de.hybris.platform.assistedserviceservices.events

Interface CustomerSupportEventService

All Known Implementing Classes:

DefaultCustomerSupportEventService

public interface CustomerSupportEventService

Customer Support events service.

Method Summary

Modifier and Type	Method	Description
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit)	Search for customer based on event parameters.
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit, boolean includeDisabledAccounts)	Searching customers based on event type
SearchPageData<SessionEventModel>	getAllEventsForAgent(EmployeeModel agent, EventType eventType, Date startDate, Date endDate, PageableData pageableData, int limit)	Deprecated, for removal: This API element is subject to removal in a future version. since 6.7
void	registerSessionEvent(SessionEvent asmEventData)	creates session event

Method Details

registerSessionEvent

void registerSessionEvent(SessionEvent asmEventData)

creates session event

Parameters:

asmEventData - the event data

getAllEventsForAgent

@Deprecated(since="6.7",
            forRemoval=true)
SearchPageData<SessionEventModel> getAllEventsForAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit)

Deprecated, for removal: This API element is subject to removal in a future version.

since 6.7

Search for agent-specific events

Parameters:

agent - AS agent

eventType - type

startDate - start date

endDate - end date

pageableData - pageable data

limit - limit of returned customers

Returns:

SearchPageData

findAllCustomersByEventsAndAgent

<T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit,
 boolean includeDisabledAccounts)

Searching customers based on event type

Parameters:

agent - - can be empty or null

eventType - event type to search for

startDate - start date

endDate - end date

pageableData - paging and sorting information

limit - limit of cs session events returned

includeDisabledAccounts - include disabled customers or no

Returns:

search page data for CS Customer Model

findAllCustomersByEventsAndAgent

<T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
 EventType eventType,
 Date startDate,
 Date endDate,
 PageableData pageableData,
 int limit)

Search for customer based on event parameters.

Type Parameters:

T -

Parameters:

agent - AS agent

eventType - type

startDate - start date

endDate - end date

pageableData - pageable data

limit - limit of returned customers

Returns:

CustomerModel based on event parameters