Starting and Ending the Service Mode

Starting the Service Mode

If you are in the self checkout mode of the POS Client and a particular function is not available, you are able to switch to service mode as an authorized member of staff.

The complete range of POS functions is available in service mode.

To switch to service mode, scan your authorization card and enter your password.

Note:

Switching to service mode is possible from any screen displayed on the Self Checkout POS.

Returning to Self Checkout Mode

To finish service mode and go back to self checkout mode, proceed as follows:

In the service menu of the POS Client, go to the Self Checkout tab and press the "Finish Service Mode" button.

The POS returns to self checkout mode.

OneX Self Checkout - Service Menu

Disabling Self Checkout

The Self Checkout POS can only be disabled while the user is in service mode. Proceed as follows:

In the service menu of the POS Client, go to the Self Checkout tab and press the "Deactivate POS" button.

The Closed screen is displayed.