Partial rescan - 01420100001

On the Self-Checkout or for Self-Scanning, the customer scans the items by themselves. Therefore, a check is occasionally performed to see whether the customer has scanned all items. This check can be a partial or a full rescan.

If a partial rescan is requested, the member of staff only enters some random sample items from the customer's basket. The number of random sample items is given. If one of these random samples is missing in the transaction, a full rescan must be carried out. For this purpose, the full rescan functionality is called immediately.

If the number of random sample items exceeds the number of items in the customer's basket, the member of staff can end the partial rescan with the corresponding button. In this case, the full rescan function is also called.

Use Cases

• Partial rescan is successful.
• Partial rescan is not successful:
  • Wrong item scanned (item A was scanned, but it is not present in the customer's transaction)
  • Item quantity is too low (the item appears 5 times in the customer's transaction, but was scanned 6 times)
  • Too few items available (the member of staff has to scan 4 items, but there are only 3 in the basket)
• A full rescan is called if the partial rescan is not successful.