Process Receivables

 

The transactional app Process Receivables is intended for collection specialists whose main task is to contact customers in order to request payment of overdue receivables. As a collection specialist, you can access a list of receivables payable by an individual customer. You can then create promises to pay and dispute cases. You start the app either by entering a customer number directly, or by searching for a customer, or by drilling down to an individual customer from the Process Collections Worklist app.

Key Features

  • View the overall status of customer receivables, such as invoice details, credit memos, credit information, and customer contact history.

  • Navigate to the head office view to display all open receivables of all branch offices assigned to the head office.

  • Display the aging of the receivables in a due date grid.

  • Create a promise to pay for a customer invoice.

  • Create a dispute case for a customer invoice.

  • Send correspondence, such as account statements, open item listings, and invoices to customers via email, fax, or printed copy.

  • Create resubmissions.

  • Edit a note at customer level.

Related Back-End Transactions

The app is related to the following back-end transaction(s):

Similar functions are available if you drill down from transaction My Worklist (UDM_SPECIALIST).

Navigation Targets

The app offers the option of accessing the following apps directly:

Note Note

The linked apps must already be available in your system landscape, otherwise you have to implement them along with this app.

End of the note.

System Landscape Requirements

The app consists of front-end components (such as the user interfaces) and back-end components (such as the OData service). The back-end components and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.

Back-End Components Delivered with (Product Version Stack)

SAP S/4HANA Finance 1605 SPS 7

Front-End Components Delivered with (Product Version Stack)

SAP Fiori for SAP S/4HANA Finance 1605 SPS 4

SAP Fiori System Landscape Options

Start of the navigation path http://help.sap.com/fiori_implementationInformation published on SAP site Next navigation step Required System Landscape Next navigation step With SAP NetWeaver 7.5 Next navigation step English Next navigation step Setup of SAP Fiori System Landscape Next navigation step Deployment Options End of the navigation path.

Note Note

This app runs on desktops only.

End of the note.

Related App

Process Collections Worklist

Component for Customer Incidents

FIN-FIO-CCD

More Information

App History: Process Receivables

App Implementation: Process Receivables

App Extensibility: Process Receivables