Process Collections Worklist
The transactional app Process Collections Worklist
is intended for collection specialists whose main task is to contact customers in order to request payment of overdue receivables. As a collection specialist, you can process your prioritized collections worklist. The worklist enables you to focus on the most urgent customers, for example, those with the highest overdue amount or where the amount has been overdue for a long time.
Key Features
Show the collections worklist for the user.
Access the worklist of other users.
Assign worklist items to other users.
Create a dunning proposal.
Block customers for dunning in the dunning proposal.
Execute the printout of dunning letters.
Related Back-End Transactions
The app is related to the following back-end transaction(s):
My Worklist
(UDM_SPECIALIST
)Dunning
(F150
)
Navigation Targets
The app offers the option of accessing the following app directly: Process Receivables.
Note
The linked app must already be available in your system landscape, otherwise you have to implement it along with this app.
System Landscape Requirements
The app consists of front-end components (such as the user interfaces) and back-end components (such as the OData service). The back-end components and the front-end components are delivered in separate products and have to be installed in a system landscape that is enabled for SAP Fiori.
Back-End Components Delivered with (Product Version Stack) | SAP S/4HANA Finance 1605 SPS 7 |
|---|---|
Front-End Components Delivered with (Product Version Stack) | SAP Fiori for SAP S/4HANA Finance 1605 SPS 4 |
SAP Fiori System Landscape Options |
|
Note
This app runs on desktops only.
Component for Customer Incidents
FIN-FIO-CCD