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SAP Solution Manager 7.2 in a nutshell
Incident
Monitor
Detect to
correct
Problem Optimize
Portfolio Management
Project Management
Portfolio to
Project
Demand Design DEV
Test
Deploy
Requirement to
Deploy
Service Request
Service
Catalogue
Request to
Fulfill
Service
Fulfillment
SAP Solution Manager 7.2 delivers 4 key value scenarios
Value scenarios - Life-cycle view