SAP Cloud for Customer What's New

Smart Energy Water Integration

Integrate the Consumption Graph and Communication Preferences tabs in Smart Energy Water which is a self-service Utilities 3rd party solution.

You can use this integration for the following:

  • View and update communication preferences in Service Cloud.

  • View consumption graph for usage information for linked premises in contract account.

This Version

Technical Details

Solution

Service

Area

Utilities Contact Center

Link to Demo

Reference Number

Type

New

Valid as Of

2020-08-01