SAP Cloud for Customer What's New

Advanced Search in Contract Account Work Center

Use value help for advanced search in the new contract account work center.

Scope and Configure

  • To enable this feature, go to Start of the navigation pathBusiness Configuration Next navigation step Implementation ProjectsEnd of the navigation path. Select your project and click Edit Project Scope.

  • In the Questions step navigate to Start of the navigation pathIndustry Solution Next navigation step Utilities Next navigation step  Utilities Call Center and ServiceEnd of the navigation path and under Utilities Enhancements, select the scoping question Do you want to enable the new contract account work center with value help capabilities for advanced search fields?

This Version

Technical Details

Solution

Service

Area

Utilities Contact Center

Link to Demo

Reference Number

Customer Idea 209029Information published on SAP site

Type

New

Valid as Of

2020-08-01