| Package | Description |
|---|---|
| de.hybris.platform.customersupportbackoffice.renderers | |
| de.hybris.platform.ticket.events.model |
Contains generated models for each type of de.hybris.platform.ticket.events.jalo package.
|
| de.hybris.platform.ticket.events.resource | |
| de.hybris.platform.ticket.strategies | |
| de.hybris.platform.ticket.strategies.impl |
| Modifier and Type | Method and Description |
|---|---|
protected boolean |
CorrespondenceRenderer.hasMatchingStatusEvent(Set<CsTicketChangeEventEntryModel> ticketEventEntries,
CsTicketState oldState,
CsTicketState newState) |
| Modifier and Type | Class and Description |
|---|---|
class |
CsTicketChangeEventCsAgentGroupEntryModel
Generated model class for type CsTicketChangeEventCsAgentGroupEntry first defined at extension ticketsystem.
|
class |
CsTicketChangeEventCsTicketCategoryEntryModel
Generated model class for type CsTicketChangeEventCsTicketCategoryEntry first defined at extension ticketsystem.
|
class |
CsTicketChangeEventCsTicketPriorityEntryModel
Generated model class for type CsTicketChangeEventCsTicketPriorityEntry first defined at extension ticketsystem.
|
class |
CsTicketChangeEventCsTicketStateEntryModel
Generated model class for type CsTicketChangeEventCsTicketStateEntry first defined at extension ticketsystem.
|
class |
CsTicketChangeEventEmployeeEntryModel
Generated model class for type CsTicketChangeEventEmployeeEntry first defined at extension ticketsystem.
|
class |
CsTicketChangeEventStringEntryModel
Generated model class for type CsTicketChangeEventStringEntry first defined at extension ticketsystem.
|
| Modifier and Type | Method and Description |
|---|---|
Set<CsTicketChangeEventEntryModel> |
CsTicketEventModel.getEntries()
Generated method - Getter of the
CsTicketEvent.entries attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketEventModel.setEntries(Set<CsTicketChangeEventEntryModel> value)
Generated method - Setter of
CsTicketEvent.entries attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
CsTicketChangeEventEntryModel |
CsTicketChangeEventEntryResource.getCsTicketChangeEventEntryModel()
Convenience method which just delegates to
#getResourceValue() |
protected CsTicketChangeEventEntryModel |
CsTicketChangeEventEntryResource.readResource(String resourceId)
Gets the
CsTicketChangeEventEntryModel resource which is addressed by current resource request. |
| Modifier and Type | Method and Description |
|---|---|
Collection<CsTicketChangeEventEntryModel> |
CsTicketChangeEventEntriesResource.getCsTicketChangeEventEntriesCollection()
Convenience method which just delegates to
#getResourceValue() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketChangeEventEntryResource.setCsTicketChangeEventEntryModel(CsTicketChangeEventEntryModel value)
Convenience method which just delegates to
#setResourceValue(CsTicketChangeEventEntryModel) |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketChangeEventEntriesResource.setCsTicketChangeEventEntriesCollection(Collection<CsTicketChangeEventEntryModel> value)
Convenience method which just delegates to
#setResourceValue(Collection) |
| Modifier and Type | Method and Description |
|---|---|
Set<CsTicketChangeEventEntryModel> |
TicketAttributeChangeEventStrategy.getEntriesForChangedAttributes(CsTicketModel ticket)
Retrieve a list list of change entries for the specified ticket.
|
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketChangeEventEntryModel |
DefaultTicketAttributeChangeEventStrategy.createChangeEntryForAttribute(CsTicketModel ticket,
String attribute) |
| Modifier and Type | Method and Description |
|---|---|
Set<CsTicketChangeEventEntryModel> |
DefaultTicketAttributeChangeEventStrategy.getEntriesForChangedAttributes(CsTicketModel ticket) |
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketEventModel |
DefaultTicketUpdateStrategy.createAssignTicketEvent(CsTicketModel ticket,
Set<CsTicketChangeEventEntryModel> changedValues) |
protected CsTicketEventModel |
DefaultTicketUpdateStrategy.createChangeEvent(CsTicketModel ticket,
Set<CsTicketChangeEventEntryModel> changedValues) |
protected CsTicketEventModel |
DefaultTicketUpdateStrategy.createChangeEvent(CsTicketModel ticket,
Set<CsTicketChangeEventEntryModel> changedValues,
String note) |
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