Class AbstractTicketContext

  • All Implemented Interfaces:
    java.lang.Cloneable, org.apache.velocity.context.Context, org.apache.velocity.context.InternalEventContext
    Direct Known Subclasses:
    AgentGroupTicketContext, AgentTicketContext, CustomerTicketContext

    public abstract class AbstractTicketContext
    extends org.apache.velocity.VelocityContext
    • Method Detail

      • getName

        public abstract java.lang.String getName()
      • getTo

        public abstract java.lang.String getTo()
      • getTicketId

        public java.lang.String getTicketId()
      • getText

        public java.lang.String getText()
        The text of the event
        Returns:
        The ext of the event
      • getHtmlText

        public java.lang.String getHtmlText()
        A version of the text of the email with Html characters escaped and newlines replaced with paragraphs
        Returns:
        An HTML 'safe' version fo the text.
      • getSubject

        public java.lang.String getSubject()
      • escapeHtml

        protected java.lang.String escapeHtml​(java.lang.String text)
      • buildParagraphs

        protected java.lang.String buildParagraphs​(java.lang.String text)
      • pushCurrentTemplateName

        public void pushCurrentTemplateName​(java.lang.String arg0)
      • popCurrentTemplateName

        public void popCurrentTemplateName()
      • getCurrentTemplateName

        public java.lang.String getCurrentTemplateName()
      • getTemplateNameStack

        public java.lang.Object[] getTemplateNameStack()
      • pushCurrentMacroName

        public void pushCurrentMacroName​(java.lang.String arg0)
      • popCurrentMacroName

        public void popCurrentMacroName()
      • getCurrentMacroName

        public java.lang.String getCurrentMacroName()
      • getCurrentMacroCallDepth

        public int getCurrentMacroCallDepth()
      • getMacroNameStack

        public java.lang.Object[] getMacroNameStack()
      • icacheGet

        public org.apache.velocity.util.introspection.IntrospectionCacheData icacheGet​(java.lang.Object arg0)
      • icachePut

        public void icachePut​(java.lang.Object arg0,
                              org.apache.velocity.util.introspection.IntrospectionCacheData arg1)
      • setCurrentResource

        public void setCurrentResource​(org.apache.velocity.runtime.resource.Resource arg0)
      • getCurrentResource

        public org.apache.velocity.runtime.resource.Resource getCurrentResource()
      • setMacroLibraries

        public void setMacroLibraries​(java.util.List arg0)
      • getMacroLibraries

        public java.util.List getMacroLibraries()
      • attachEventCartridge

        public org.apache.velocity.app.event.EventCartridge attachEventCartridge​(org.apache.velocity.app.event.EventCartridge arg0)
        Specified by:
        attachEventCartridge in interface org.apache.velocity.context.InternalEventContext
      • getEventCartridge

        public org.apache.velocity.app.event.EventCartridge getEventCartridge()
        Specified by:
        getEventCartridge in interface org.apache.velocity.context.InternalEventContext