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Function documentationCreation and Editing of Service Orders Locate this document in the navigation structure

 

You can use this function to create, edit, and display service orders.

Prerequisites

You have defined service types (for example, customs clearance, container cleaning, or checking container seals) in Customizing for Transportation Management under   Basic Functions   General Settings   Define Service Types  .

You have made the following settings in Customizing for Transportation Management under   Freight Order Management   Service Order  :

  • You have defined service order types and specified a default type that the system uses for all service orders. Note that you can also:

    • assign a default type to a freight booking type in Customizing for Transportation Management under   Freight Order Management   Freight Booking   Define Freight Booking Types  .

    • assign a default type to a freight order type in Customizing for Transportation Management under   Freight Order Management   Freight Booking   Define Freight Order Types  .

  • You have defined which services can be carried out for a freight booking or freight order and for individual freight booking or freight order items such as containers or products.

Features

Creation of Service Orders

You can create service orders in two ways:

  • You can create a service order from the freight booking or freight order user interface.

  • You can create stand-alone service orders without reference to any freight booking, freight order, freight booking item, or freight order item. You can do this in SAP NetWeaver Business Client using   Freight Order Management   Service Order   Create Service Order  

You create a service order from the freight booking or freight order user interface.

For more information, see Creating Service Orders.

Editing and Displaying of Service Orders

On the Service Orders tab page in the freight booking or freight order, you can display an overview of service orders created for the freight booking or freight order and for all freight booking or freight order items. A Service Orders tab page is also available in the Details area of the Cargo Management tab page. This provides an overview of all service orders created for a specific item that you have selected on the Cargo Management tab page.

You can also edit and display service orders in SAP NetWeaver Business Client as follows:

  •   Freight Order Management   Service Order   Overview Service Orders  

  •   Freight Order Management   Service Order   Edit Service Order  

  •   Freight Order Management   Service Order   Display Service Order