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This work center is the central access to all functions for documenting, scheduling, and monitoring background jobs.

It comprises views to display and edit job requests, job documentation, scheduled jobs, and job alerts. You can perform typical tasks in job scheduling.

Prerequisites

  • You are authorized for this work center. For more information, see Using the Work Center.

  • A business partner is assigned to your system user.

Features

Overview

Overview information is available for the following views:

  • Job requests

  • Job Documentation

  • Central process scheduling

    Note Note

    Overview information for central process scheduling is only available if the ST-PSM add-on is installed in your system.

    End of the note.

  • Job Scheduling

  • Task Inbox

Note Note

You can define your own queries or adjust existing queries for each of these views.

End of the note.

In addition, you can go directly to the respective view from the overview.

Job requests

Job Requests are Listed. You see:

  • All job requests you created

  • All job requests you are assigned to as processor

  • All Service Desk messages from Job Monitoring that the system reports in the context of Business Process Monitoring

Job Documentation

You get a list of job documentation. You can define queries and set filters to select data.

When you select job documentation from the list, the system displays details of the job documentation below the list, for example, further information about the steps.

To reach job documentation, select the job documentation and choose Display. If authorized, you can edit job documentation. For more information, see Job Documentation.

Job Monitoring

Job Monitoring view: Alert Inbox

In the Alert Inbox, you can view and edit job alerts in a list. To specify the alert display, you can select from the following criteria:

  • Solutions

  • Scenarios

  • Business Processes

  • Business Process Steps

You can also perform the following functions for a selected job alert:

  • Display alert details for a solution

  • Display a process graphic

  • Call the session for Business Process Monitoring

To find the reason for an alert appearing, choose Alert Analysis. In the target system, you can select a scheduled job, analyze runtime errors or perform a job analysis (see Scheduling Jobs with Job Documentation).

You can confirm the processing of open alerts in the top list for a group of alerts and in the bottom detailed list for individual alerts.

For more information about general Alert Inbox functions, see Alert Inbox.

Job Monitoring view: Job scheduling

You have lists of background jobs with detailed information, sorted by job status.

If you select a background job, there is further information in the detail area.

Note Note

By default, queries are defined for the following, as well as for various standard jobs and the display of scheduled and cancelled background jobs:

  • Service Desk

  • Issue Management

  • Central System Administration

  • Change Management

  • My Jobs

End of the note.

This view contains the following actions:

  • Job Analysis

  • Job Scheduling

  • Display Job Logs

  • Job Documentation Overview

Task Inbox

A list with all jobs due for job documentation is available. You can define queries and set filters to select data.

To get to a task, click the task ID or the short text of the task.

If authorized, you can process the task.

For more information, see the Editing the Tasks Tab.

Analyses

The following reports are available in the Reports view:

  • Job Reports

    • Report: Job Documentation

      This report provides an overview of job documentation. You can thus monitor job documentation and avoid duplication of jobs or job documentation.

    • Report: Job Requests and Job Change Documents

      This report gives you an overview of the change requests for a job that were made in the form of job requests and job change documents.

  • BI Reports

    The report provides a Business Process Monitoring alert trend analysis that is restricted to job alerts.

    Note Note

    To get this report, you have to make settings in Customizing for SAP Solution Manager under   Scenario-Specific Settings  .

    End of the note.
Common Tasks

You can perform the following functions from any view in the work center:

Links

Use Links to go to external applications. You can adjust the listed links in transaction PFCG.

More Information

See the Job Scheduling Management tab for further information about specific functions. For more information about general functions in the work center, see Using the Work Center.