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Maintenance Optimizer Access

You can start a product maintenance transaction in SAP Solution Manager either with transaction SOLUTION_MANAGER, as in the previous version, or in the Change Management work center.

  • Access with transaction SOLUTION_MANAGER:

    You must select a solution at the start of the maintenance transaction:

    1. Enter the transaction SOLUTION_MANAGER in the SAP Easy Access screen.

    2. Select a solution in the Solution Overview.

    3. Choose   Change Management   Maintenance Optimizer   Create New Maintenance Transaction  .

  • Access from Change Management work center:

    You can start a maintenance transaction with or without assigning a solution:

    Choose New Maintenance Transaction under Common Tasks.

    Note Note

    All new functions are only available in a product maintenance transaction in the Change Management work center.

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Maintenance Optimizer in Change Management work center

  1. The Change Management work center gives you an overview of the maintenance transactions in the Maintenance Optimizer. It tells you how many maintenance transactions with a particular status have been created or changed.

    You can go to the desired display via links, e.g. to all maintenance transactions which have already been implemented.

  2. The Change Management work center Maintenance Optimizer view lists the created maintenance transactions. You can display them and filter them by certain criteria.

    • To open a maintenance transaction, choose its ID or procedure description.

    • When you select a maintenance transaction in the list, detailed information about it is displayed below it. This includes the priority, status, short text and the product version.

    • There is also information about system status, the source component, and download files found and confirmed.

  3. To create a new maintenance transaction, choose the option New Maintenance Transaction under Common Tasks, in this work center.

Steps Common to Different Scenarios

There are a lot of scenarios in the Maintenance Optimizer. There are some steps common to all scenarios:

This graphic is explained in the accompanying text.

Depending on the scenario selected, the Maintenance Optimizer automatically adds further steps to the standard procedure.

Note Note

The system assigns a status with each step you perform. You can repeat previous steps until the transaction has the status Completed. Then you can no longer change the maintenance transaction.

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Automatic Calculation of Download Files

The Maintenance Optimizer can automatically calculate the download files required, independently of the scenario which you have selected for the maintenance transaction.

The Maintenance Optimizer automatically calculates the files required for the maintenance transaction, based on the defined system landscape, in five additional steps:

This graphic is explained in the accompanying text.

If you have specified that the calculated files are not to be displayed, you only see the two steps Select Stack and Confirm Selection.

A detailed description of these steps is in the descriptions of the maintenance transaction scenarios. For more information, see Maintenance Transaction Scenarios.

Note Note

After the download files for maintenance transaction, the relevant instances for the selected systems are determined.

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