Creating Job Requests for New Jobs

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Creating Job Requests for New Jobs

You want to create a new job or base a job on an existing job document.

Prerequisites

You have satisfied the prerequisites for the Job Request application. For more information, see Job Requests.

You have opened the Job Management work center.

Procedure

In the Job Management work center under Common Tasks choose Create Job Request.

A dialog box appears.

Note Note

Depending on the settings in Customizing (role assignment) you can call the input mask in the Basic View or the Detail View.

The basic view is for users with little knowledge of job scheduling and job documentation with the SAP Solution Manager.

The detail view is for users with specialist knowledge of job scheduling and job documentation with the SAP Solution Manager.

End of the note.

Basic View

The entry Request: Create New Job is set as default for the request type.

Note
Fields indicated with * are mandatory.

End of the note.
Enter a name for the job you wish to create.
You can select an existing job by calling the input help next to the input field. When you have selected a job, the system loads its detailed information, and you can adjust the new job. Adjust the request type in addition to this.

Note
You can use wildcards * to restrict the value list.

End of the note.
Select a system and a client. You can use the input help or make the entries directly.

Note
You can use wildcards * to restrict the value list. If you have selected an existing job, the input help only displays the systems and clients for the selected job.

End of the note.
Specify the date until which the job request is to be valid.
Add new steps, or edit or delete the existing steps.
Enter the job scheduling information under Schedule:
1. Repeat: Specify whether the job is to run once or periodically.
2. Frequency: Select how often the job is to run.
3. Enter the planned start time.
  You have the option of specifying the planned start time under Planned Start Time and entering the last possible start time Start Time Not Later Than.
4. You can enter free text details about the start under Start Condition.
You can enter the following business information: Region, Country Code, Organization, Business Area, Business Process
1. Choose the business priority.
2. Business Requirements: Enter the requirements as free text.
Enter the Service Desk context:
1. Specify a transaction type.
2. Make the following optional settings:
  - Predecessor ID
    You can link the job request with the original message (document flow) using the predecessor ID.
    
    Example
    A user has created a message. While processing the message you notice that you must change the scheduling of a job. Therefore you create a job request and link the message in the Predecessor ID field.
    
    End of the example.
  - Category
  - Subject
  Note
  Select the transaction type before specify a category and a subject. Your settings for the Transaction Type affect which entries you can select in the Category and Subject fields.
  
  End of the note.
3. Specify a priority for the message.
4. Specify a component.
5. Enter a short and long text.
6. Enter the business partners for Reporter and Sold-To Party.
  You can use the input help next to the input field. Or you can enter the business partner directly and then choose Enter. When you have entered the numbers of the business partners, the system shows detailed information.
  
  Note
  Remember that the business partners listed in the input help depend on the selected system. Therefore you must always first select a system (see Step 3) before you specify a business partner.
  
  End of the note.
Choose Send to create the job request.
The system saves the job request.

Detail View

When you switch from the Basic View to the Detail View, the system loads most of the entries automatically.

Choose the Business Context tab.
- Enter the solutions there.
  You can select an existing solution from the input help. You can use wildcards * to restrict the value list. When you have selected a solution, the projects and scenarios are loaded into the dropdown list.
- Select the scenario, business process, and business process step.
  When have assigned a business process step, the system assigns a logical component.
  
  Note
  Remember that you are assigning a logical component for which the previously specified system or previously specified client is the production system.
  
  End of the note.
Choose the Scheduling tab and specify detailed job scheduling information:
1. Select a scheduler.
2. You can change the data if necessary.
Select the Error Handling tab and specify what to do in case of an error or unexpected behavior, in free text. Please also specify the contact partners.

Note
The system then adds this information to the job documentation.

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Document the scheduling restrictions on the Scheduling Restriction tab.

Note
The system then adds this information to the job documentation.

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Choose the Attachments tab and upload your document if you have one.
Choose Send to create the job request.
The system saves the job request.

Result

You have created a job request for a new job, based on a Service Desk message.