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Procedure documentationConfirm Alerts Automatically

 

In the E2E Monitoring and Alerting Infrastructure, you can automatically confirm alerts whose rating returns to green. The automatically confirmed alerts will no longer be displayed in the Alert Inbox. You can make the settings for automatic confirmation of alerts, on the following levels:

Level

Use

Global

You can set the default values for all System Monitoring alerts. Make these settings in the SAP Solution Manager Configuration (transaction SOLMAN_SETUP) in the step Start of the navigation path Operations Next navigation step System & Application Monitoring Next navigation step System, Host & DB Next navigation step Configure Infrastructure Next navigation step Default Settings End of the navigation path. For more information, see the help for this step.

Template

(SAP or Customer)

You can overwrite the global settings on template level. These settings apply to all alert types of a template, in all managed objects for which this template is active.

Make these settings in the template, in the step Start of the navigation path Operations Next navigation step System & Application Monitoring Next navigation step System, Host & DB Next navigation step Template Management End of the navigation path.

Managed Object

You can overwrite the existing settings at global level or for specified templates or managed objects.

Make these settings in the SAP Solution Manager Configuration in the step Start of the navigation path Operations Next navigation step System & Application Monitoring Next navigation step System, Host & DB Next navigation step Monitoring Setup End of the navigation path, by choosing Manage MO-Specific Settings. For more information, see Using Templates in the section Changing a Managed Object Directly.

Alert Type

You can overwrite the existing settings at global level or for specified templates or alert types. Make this setting for the alert type, in the Template Maintenance of the template. Choose the Alerts tab, and select an alert type.

Note Note

Settings on a more specific level overwrite those on a more general level.

End of the note.

This procedure describes how you can make the settings for the automatic confirmation of alerts. The possible settings are almost the same on all levels.

Note Note

This procedure is in the Using Templates process. The settings which you make for a managed object in this procedure are only applied when you assign and activate its template, as described in Using Templates.

End of the note.

Procedure

To adjust the settings, proceed as follows:

  1. Go to the Solution Manager Configuration (transaction SOLMAN_SETUP) step in the table above, for the level on which you want to make settings.

  2. Go to change mode, and ensure that you are in the following tab, depending on the level:

    Level

    Tab

    Global

    Summary

    Template

    Template Settings

    Managed Object

    Alert Type

    Alerts

  3. In the drop-down list Automatic Alert Confirmation, choose Active or Inactive. If you choose Inactive, you can still confirm alerts manually from the System & Application Monitoring Alert Inbox.

    Note Note

    You can also copy the general level settings on template and alert type levels. This is the default setting.

    End of the note.

  4. Save your changes.