You can monitor your business-critical background jobs in the Job Management work center. To monitor jobs, you set up monitoring objects that collect data in your managed systems and report it to SAP Solution Manager. You specify the following:
Job identification
Monitoring schedule and data collection interval
Key figures and thresholds for generating alerts
Automatic notifications for alerts
Monitoring objects can be based on the classic Computing Center Management System (CCMS) architecture or the E2E Monitoring and Alerting Infrastructure (MAI).
CCMS-based monitoring objects are always assigned to a business process or interface.
MAI-based monitoring objects can be assigned to a technical scenario and a business process or interface of a solution that is configured to use the MAI. This allows jobs to be monitored in multiple contexts:
Technical scenario
Technical system (logical component)
Business process or interface of an MAI-enabled solution
Use of the MAI can be specified for each solution individually in the monitoring configuration accessible from the Business Process Operations (new)
work center. There are two ways to establish the link between a technical job monitoring object and a business process or interface:
Create a new technical monitoring object for a business process or interface of an MAI-enabled solution.
Assign an existing technical monitoring object to a business process or interface of an MAI-enabled solution.
Recommendation
If your managed systems have SAP Basis 7.0 or higher, use Business Process and Interface Monitoring based on MAI. For more information, see Business Process Monitoring Work Centers.
You can access the applications for setting up job monitoring in the following ways:
The Monitoring
view of the Job Management
work center has the following subviews:
The Alert Inbox
view displays job alerts generated by generated by CCMS-based monitoring objects.
You can do the following for job alerts:
Display business context and detailed information
Send an incident message to IT Service Management
Confirm the processing of open alerts for a single alert or for a group of alerts for a job
Select a scheduled job in the target system, analyze runtime errors, or perform a job analysis to trace the reason for an alert
For more information about general Alert Inbox functions, see Alert Inbox.
The Unified Alert Inbox
view displays job alerts generated by MAI-based monitoring objects.
Note
If the monitoring object is assigned to an MAI-enabled solution and a business process or interface, the business context information will also be displayed in the Unified Alert Inbox
.
You can handle the job alerts as follows:
Confirm the processing of open alerts for a single alert or for a group of alerts for a job
Display an action log of all activities performed
Postpone alerts (suppress alert generation) for a specified time
Log in to the managed system for detailed analysis and problem resolution
Open the technical system editor to configure the technical system
For more information, see Managing Technical System Information.
Open the landscape browser
For more information, see Managing System Landscape Information.
Configure and display an application for problem analysis
For more information, see Managing Problem Analysis.
For more information about general Alert Inbox
functions, see Technical Monitoring Alert Inbox.
In this view, you can track the status of all metrics of MAI-based, technical job monitoring objects, independently of the alert creation. For this purpose, for each active technical monitoring object, it provides a list with the metric data for previous data collector runs.
Note
The Job Monitoring
view is also available in the Technical Monitoring
work center.
You can access job monitoring data from the following contexts:
Technical scenarios
Solutions
Systems
For more information, see Monitoring the Status of Jobs.