SAP Engagement and Service Delivery

This part of SAP Library gives you an overview of the changes and new features in SAP Solution Manager 7.1 SP13 since SAP Solution Manager 7.1 SP12.

This information is provided as release notes, which are structured by Application Lifecycle Management (ALM) processes. The following table gives you an overview of new, enhanced and deleted functions in the SAP Engagement and Service Delivery process.

Function	Type of Change	Description	More Information
Engagement and Benefits	Enhanced	Project section: Import a project from a file that was previously exported, for example, from another source.	Engagement and Benefits
Top Issues Issues	Enhanced	You can select several top issues or issues. Summary: You can select several top issues or issues. The summary contains sections for incidents and SAP support messages. You can send notifications to processors and individual persons.	Top Issues Issues
Common Tasks	Enhanced	In the Define Issue Settings task, Default Settings, you can configure whether the tabs pages are displayed by default in the Issues view in the Issue Details dialog box.	Common Tasks

Function

Type of Change

Description

More Information

Engagement and Benefits

Enhanced

Project section: Import a project from a file that was previously exported, for example, from another source.

Engagement and Benefits

Top Issues

Issues

Enhanced

You can select several top issues or issues.

Summary:

You can select several top issues or issues.
The summary contains sections for incidents and SAP support messages.

You can send notifications to processors and individual persons.

Top Issues

Issues

Common Tasks

Enhanced

In the Define Issue Settings task, Default Settings, you can configure whether the tabs pages are displayed by default in the Issues view in the Issue Details dialog box.

Common Tasks