In the navigation area of the SAP Engagement and Service Delivery work center, you can see common tasks that you frequently carry out in this work center or that are necessary for the setup.
You are authorized for the work center.
If you select this task, the SAP Solution Manager System Landscape
view opens. You can edit the system data here. For more information, see Landscape Management.
If you select this task the Active Solutions
dialog box opens. Select the solution whose data you would like to edit. You go to the Display Solution Directory
dialog box. For more information, see Define Solutions in the Solution Directory.
If you select this task the Select Project
dialog box opens. Select the project whose blueprint you want to edit. For more information, see Business Blueprint.
If you select this task the Select Project
dialog box opens. Select the project whose configuration you want to edit. See Create and Edit Project/Solution Structure for further information.
This task displays a roadmap if you select a project that has been assigned a roadmap.
If you select this task, the Configure Content Update
dialog box opens. Here, you can configure the following settings:
How many days before or after the delivery date the system should search for a service content update
The size of the download package
Whether update information is downloaded automatically
Whether available content is downloaded automatically
Whether downloaded content is automatically activated
If you select this task, the Issue Settings
dialog box opens. Here, you can configure the following settings:
Assign predefined description texts for issues and top issues
Whether the tabs pages are displayed by default in the Issues view in the Issue Details dialog box. Using Personalize
in the work center, you can override these settings.
Whether the link to issues captured in external applications, is to be made in the Issues view (by providing the field External ID
in the Processing Information
tab, in the Issue Details
dialog box)
This task displays the alert administration. You configure the solutions and systems for which alerts are automatically sent to SAP.
This task displays the Analyse Application Log
to check the replication from the SAP Global Support Backbone
You use this task to control the system load and total execution time of the SM:EXEC SERVICES
job that handles service session reporting.