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Using the PortalLocate this document in the navigation structure

Purpose

The portal runtime environment provides users with a single point of access to internal and external information, applications, and services that are relevant to their role in the organization. The portal desktop is fully customizable, enabling users to personalize the look and feel of the portal desktop and its content according to their personal preferences and needs.

This IT process describes the general steps business users perform in the portal to complete their daily tasks, from the time they log on to the time they log off.

Use of the Process

This process is part of the following IT scenarios:

IT Scenario Scenario Variant

Running an Enterprise Portal

Providing Uniform Content Access

Prerequisites

  • Portal administrators have performed the process steps described in Maintaining the Portal .
  • The system administrator has supplied you with the portal logon URL.

Process Flow

  1. If you are a new user, register with the portal (performed only once).
  2. Log on to the portal.
  3. Personalize portal preferences, such as portal theme, portal language, user mapping, and user profile.
  4. Personalize content (choose which iViews are displayed per page and personalize iView properties).
  5. Work in the portal to perform daily business-related tasks.
  6. Log off from the portal.

Result

Business users are able to accomplish their day-to-day tasks by interacting with their portal. The portal provides them all the information, application, and service resources that are relevant to their role in the organization.