A/R Credit Memo: General Area

Use the general area in the A/R credit memo to enter general information relevant to all items in the document.

To access this area from the SAP Business One Main Menu, choose Start of the navigation path Sales – A/R Next navigation step A/R Credit Memo End of the navigation path .

Note Note

This topic documents fields and other elements in this window that either are not self-explanatory or require additional information.

End of the note.

A/R Credit Memo General Area Fields

Contact Person
Name of the default contact person as defined in the business partner master data. If required, specify a different contact person.

Customer Ref. Number
Displays the customer reference number, if defined.

No.
Field on the left: name of the numbering series. Specify a series. Field on the right: the number of the A/R credit memo. If you choose the manual series, enter the relevant number.

Status
Status of the A/R credit memo: Open You can draw the document completely or partially to a document of a higher level. Open – Printed You printed the document and left it open. Cancelled You cancelled the document manually. Closed You closed the document manually or SAP Business One closed it automatically when you drew it to another document. Draft The document is still a draft. Note A no-charge A/R credit memo is closed automatically once you add the document. End of the note.

Posting Date
Specify the posting date. The default value for this field is the current date on which the A/R credit memo is created. If required, change the date. Caution If you change this date, the continuity of the numbers and dates on a document will be interrupted. End of the caution.

Due Date
Expected due date of the items or services. The default due date is the system date (current date). You can change it manually. The due date becomes blank when posting date is updated.

Document Date
Document date of the A/R credit memo used for tax purposes. Change the date if required.

Currency
Specify the display currency for the amounts in the A/R invoice. If the customer currency equals the local currency, the options are Local Currency and System Currency. If the customer currency is a foreign currency, the options include BP Currency. Your selection does not change the original currency of the document.

Branch
Select a branch for which you want to create the document. Note This field is available only if you have enabled multiple branches. End of the note.

Sales Employee
Specify the sales employee who initiated the A/R credit memo.

Owner
Specify the code of the employee who owns the A/R credit memo.

Remarks
Enter additional information regarding the A/R credit memo. You can edit the field contents even after you have created the document.

Total Before Discount
Total amount of the A/R credit memo before the discount for the document is calculated. Note If the discount is defined in the row for the item or service, the amount displayed in this field takes that discount into account. End of the note.

Discount %
In the field on the left, specify the percentage of discount. The field on the right displays the discount amount. If required, you can change the values of these fields. If the rounding method used by the company is By Document, this field displays the difference between the document total and the document rounded total. Note When the A/R credit memo is based on an A/R invoice with the discount on a document level, the discount is not copied to the rows. End of the note.

Total Down Payment
Amount drawn from the paid down payment invoices or down payment requests, and subtracted from the total amount of the invoice.

Freight
Displays the total freight for the A/R credit memo. This field appears only if you have selected Manage Freight in Documents in Administration System Initialization Document Settings General .

WTax Amount
The amount withheld, according to the withholding tax definitions, and paid over or reported to the tax authorities on behalf of the person subject to tax. Appears only if you have selected Withholding Tax in Administration Setup Financials G/L Account Determination Sales Tax .

Rounding
This field appears only if the rounding method has been defined as By Currency in Administration System Initialization Document Settings General . When the total amount of the document is rounded according to the rounding method determined by the currency, the difference between the original amount and the rounded amount appears in this field.

Tax
Tax amount for the A/R credit memo calculated according to your tax definitions.

Total
Total amount of the document including tax and discounts.

Applied Amount
The actual amount that was copied from the base document to the A/R credit memo: If the copied amount is smaller than or equal to the Balance Due amount in the base document, this is the amount that is displayed in both the Total and Applied Amount fields. If the copied amount is bigger than the balance due in the base document (this can be the case if, for example, the base document is an A/R invoice that was partially paid, and the A/R credit memo that is now being created is initiated due to a goods return with a value larger than the balance due of the A/R invoice), the value displayed in the Applied Amount field is smaller than the Total of the A/R credit memo. The difference between the Applied Amount and the Total is displayed in the Open Balance field. Example Fred's Factory creates an invoice for George's Store for two items: Small Bench $300 Wood bench $400 Total $700 George's Store pays $500 towards the invoice, so the remaining balance on the invoice is $200. Then George returns the small bench; therefore, he is owed $300. Fred creates a credit memo based on the invoice. Of the $300 that is owed, $200 is applied to the invoice, and $100 remains as credit not based. This credit is due to George's Store and may be used towards future purchases. The invoice is fully paid since the $700 is accounted for, by $500 in the partial payment and $200 in the credit memo. End of the example.

Credit Balance
Open amount of the document.

Payment Order Run
If the checkbox is selected, it indicates that this document, or at least one of its installments, is included in a payment order run. The checkbox is deselected in the following situations: The payment order row that includes this document or its installment(s) is removed from the payment order run. To remove a payment order row, in Payment Wizard: Step 6 - Recommendation Report, right-click the payment order row and choose Remove. The checkbox for this payment order row is deselected in the selection column. The payment order row that includes this document or its installment(s) is closed in the payment order run. To close payment order rows in which all the documents are fully paid, in Payment Wizard: Step 6 - Recommendation Report, choose the Close Payment Order Rows button. The Payment Order Status column displays C for the closed payment order rows. The payment order run that includes this document or its installment(s) is executed into a payment run. To execute a payment run, in Payment Wizard: Step 6 - Recommendation Report, choose the Next button. In Payment Wizard: Step 7 - Save Options, choose the Next button and choose Yes in the system message. Note When this checkbox is selected, the Copy From and the Copy To functions are disabled. End of the note. Note When this checkbox is selected, you cannot change values in the Due Date field in the general area and in the Payment Block field on the Accounting tab. End of the note.

More Information

A/R Credit Memo