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Function documentationMessages/Alerts Overview Window Locate this document in the navigation structure

 

This window displays the user's messages and alerts.

To open this window, choose   Window   Messages / Alerts Overview  .

The information is updated whenever a new message is received or at regular intervals, according to the settings defined in   Administration   Alerts Management  .

The Inbox tab displays:

  • All received messages, with the sender's name and date of each message, for example, a message relating to a draft document that requires approval.

  • Any remarks from the sender.

  • The objects (attachments) that belong to a message. For example, a list of materials whose warehouse inventory have fallen below the defined minimum inventory level, or information regarding a draft document in the approval process.

To view the attachments that are listed in this window, select the message and click its link arrow.

Note Note

For draft documents, the Request for Approval Window appears.

End of the note.

The Outbox tab displays:

  • Pending messages.

  • Messages that could not be sent by the system, for example, those to external recipients when the fax server or mail server is down.

  • The recipients of the message.

The Sent Items tab displays all the sent messages and their recipients; the send date and time; and the method (e-mail, SMS, or fax) used to send the message. If the message is an e-mail to an internal user, you can see whether the user has already viewed the message.