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Function documentationAlerts

 

Alerts (see alert) are sent in the following project situations:

  • Once all the tasks in a checklist item have been completed or once all the checklist items in a checklist have been finished, the person responsible for the checklist item or checklist receives an alert message informing him or her of this.

  • Alerts are sent if you create an inter-project link in Multi-Project Management. The alert recipient depends on the type of inter-project link.

  • Your system administrator can configure the system so that one or more persons responsible receive an alert message if there is a threshold value violation for one of the following objects:

    • Project element

    • Object link

    • Assignment

    • Staffing

    • Business partner

    • Project participant

    In addition, alerts can be sent for project elements and object links if the severity has been set manually or if a threshold value violation exists for a subobject.

    For more information on severities and threshold value violations, see Evaluations.

Integration

  • Sending alerts does not depend on the status of an object.

  • Project versions and templates do not trigger alerts.

Prerequisites

You system administrator made the necessary settings for sending alert messages. For more information, see SAP Solution Manager under Start of the navigation path Solutions/Applications Next navigation step SAP Portfolio and Project Management Next navigation step Configuration Structures Next navigation step SAP Portf. and Proj. Mgmt 5.0 Next navigation step Basic Settings for Project Management Next navigation step General Settings Next navigation step Making Settings for Alerts End of the navigation path .

Features

Note Note

The following information applies to alerts triggered by threshold value violations and severities.

End of the note.

Determining the Recipient

The following table shows which recipients receive alerts for different objects:

Object

Alert Recipient

Project definition

Project lead

Phase

Phase responsible and decision maker

Task

Task responsible and persons who staff the roles for this task

Checklist

Checklist responsible

Checklist item

Checklist item responsible

Object link

Person responsible for project element that the object link belongs to.

Assignment

  1. Task responsible

  2. If there is no person responsible for the task: the project lead

Staffing

  • If the staffing process has the status In Process:

    • Staffing manager or responsible candidate manager if known;

    • If not known: all responsible staffing managers or candidate managers of the organizational unit assigned to the staffing process

  • For all other statuses: Project lead

Business partner

Project lead

Project participant

See recipient for staffing

Note Note

If a user is assigned to the business partner, the system uses this user's e-mail address.

If the business partner's user does not have an address, the system cannot send an e-mail even if you have specified an e-mail address for the business partner.

The system only uses the business partner's e-mail address if no user has been assigned to the business partner.

If the system cannot determine a recipient that meets these requirements, it does not send an alert.

A user who sets a severity manually does not receive an alert.

Your system administrator can make certain changes using the DPR_ALERTS BAdI, for example, specify a different recipient.

End of the note.

Content and Language of an Alert Message

An alert contains a standard message which informs you of the reason for the alert. This could be:

  • A threshold value violation that was checked automatically

  • A threshold value that was set manually

  • An aggregation of the threshold value violations of a lower-level project element

You can open the object in question via a link. When you open the object, the system checks whether you have authorization for this object.

The following table shows where each of the links leads to:

Object

Target of the URL

Project element

Current project element

Object link

Project element that the object link belongs to, Object Links tab page

The system selects the relevant object link automatically.

Project participant

Project definition, Resources tab page

The system selects the relevant role automatically.

Staffing

Project definition, Resources tab page

The system selects the relevant role automatically.

Assignment

Task or role depending on the secondary object type

Business partner

Project definition, Resources tab page

The language of an alert message depends on how the alert is sent:

  • If you send an alert to a user name, the language is the same as the language from the user master data. If no language has been entered here, the logon language applies.

  • If the alert is sent to the e-mail address of the business partner, the system uses the language of the relevant business partner. If no language has been entered or if this language has not been installed, the original language of the current project applies.

Time at which the Alert Is Sent

Alerts are checked and sent each time you save the project or create an evaluation.

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