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Monitor Change Request SLA and Due Date Violations Locate this document in the navigation structure

Xcelsius Dashboard Xcelsius Dashboard: Technical name

 

You can use this dashboard to monitor the processing times of change requests.

Structure

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Description

Query Used

Processing Time of Change Requests for all Data Models (Weeks)

See the Query documentation.

Change Request Weekly Analysis

Processing Timeof Change Requests for all Data Models (Months)

See the Query documentation.

Change Request Monthly Analysis

Processing Time of Change Requests for all Data Models (Quarters)

See the Query documentation.

Change Request Quarterly Analysis

Processing Time of Change Requests for all Data Models (Years)

See the Query documentation.

Change Request Yearly Analysis

Processing Time of Change Requests by Data Model

See the Query documentation.

Change Requests Priority