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Procedure documentationEnabling E-Mail Notifications Locate this document in the navigation structure

 

In enterprise workspaces, you can use e-mail notifications for various events or actions. For example, when a user requests to join a restricted workspace, an e-mail notification containing the request details is sent to the workspace owner and managers. Then, once the user is added as a member, another e-mail notification is sent to the user.

To enable the use of e-mail notifications in enterprise workspaces, you need to configure the return address for e-mails, and the properties of the SMTP server host.

You can also configure e-mail notifications for a workspace with no owner.

For information about customizing the content of the e-mail notifications, see Customizing E-Mail Notification Templates.

Prerequisites

You are assigned the portal Content Admin role.

Procedure

  1. In the portal, navigate to   Content Administration   Portal Content  .

  2. In the Portal Catalog, choose   Portal Content   Portal Users   Workspace Users   Configuration  .

  3. Open the Configuration iView.

  4. In the Property editor, in the Property Category dropdown list, select Enterprise Workspaces.

  5. Specify the following properties:

    • Return Address for E-mails

      Used as the default 'From' address for all e-mails that are not sent by a specific user.

      For example: do.not.reply@mycompany.com

    • Server URL

      The server URL is used in e-mail notifications that contain a URL link to a workspace.

      Format: http(s)://server:port/irj/connection/alias

    • SMTP Server Host

      For example: mail.mycompany.com

    • SMTP Server Port

      For example: 25

Configuring E-Mail Notifications for a Workspace With No Owner

To configure e-mail notifications for a workspace with no owner, use the following properties:

Property

Description

No Owner - Send Notification

Specify whether to send an e-mail notification if a workspace with no owner has been accessed.

Default value: true.

No Owner or Managers - Send Notification

Specify whether to send an e-mail notification if a workspace with no owner or managers has been accessed

Default value: true.

No Owner - Notification Receivers

A comma-separated list of e-mail addresses of administrators whom to notify if a workspace with no owner has been accessed.