Monitoring and Managing the Tasks 
You use this procedure to perform the following:
View the details of task instances. You can view the corresponding process for each task instance
View all task instances, task instances with an error state or with lapsed deadlines
Search for task instances using the advanced search options
Analyze the task instance details and take an appropriate action, for example, suspend, resume, or cancel a task instance
Nominate a processor for task instances
Resend an offline task, if required
Download the task instances into an Excel file
Prerequisites
You must have at least one of the following roles assigned to you, based on the activities you want to perform as listed in the table below.
Role |
Activities |
NWA_SUPERADMIN |
|
NWA_READONLY |
|
SAP_BPM_SuperDisplay |
|
SAP_BPM_Navigation |
You can perform the following activities only for task instances to which you are assigned as business administrator. For more information about the business administrator role, see Types of Administrator Roles.
A business administrator of a process is not automatically business administrator of the human activities and tasks that are included in the process. This could lead to the situation that the business administrator can manage the process instance but not the associated task instances. Therefore, we recommend to assign the same business administrators to the active pool (process) and the human activities and tasks in the process. End of the note.
|
SAP_BPM_SuperAdmin |
|
Procedure
Log on to the SAP NetWeaver Administrator application.
Choose
Operations 
Processes and Tasks Manage Tasks 
.By default, the system displays the task instances in error status for last 24 hours.
NoteYou can also directly open the Manage Tasks application using the quick link, http://<host>:<port>/nwa/bpm-tasks
For more information, see URL Parameters for Manage Tasks Application.
End of the note.You can view the task instances (active and archived instances) using one of the following options as required:
To display task instances based on the predefined queries, in the Show field, select the required option.
NoteWhen you query for erroneous tasks, the predefined query returns tasks that are created during the last 24 hours and are in erroneous state.
End of the note.To display the task instances based on the basic query, in the Find Task Instance field enter the task instance ID and choose Go.
To display the task instances based on the advanced queries, proceed as follows:
Click Advanced and perform the following as required:
To display the task instances based on task definition, in the Find by field, select Task Definition and enter the search details.
To display the task instances based on task identity, in the Find by field, select Identity and enter the search details.
To display the task instances based on lapsed deadlines, in the Find by field, select Lapsed Deadlines and enter the search details.
Choose Go.
To view the details of a task instance, select the required entry from the list of task instances.
The system displays the details of the selected task instance in different tab pages as described in the table below:
Tab Page
Displays
Details
Details of the selected task instance such as task instance ID, priority, processor, and so on. It also provides information whether a task instance is archived or not.
Deadline
Details of the deadlines defined and the status.
Owners
Users responsible for processing the task.
NoteYou can nominate a user as a task processor for task instances. If another user already exists as a task processor, this existing user remains as a responsible user, while the newly nominated user becomes the processor. To nominate a user (who is not added as an excluded owner at model time only), proceed as follows:
Select the required task instances and choose Nominate.
In the Owner field, enter the user you want to nominate.
Choose Save.
End of the note.History
Details of the actions performed on the task instance during its lifecycle.
Context Data
Input and output context data related to the task instance.
To perform an action on a task, select the required task and perform the following as required:
To cancel a task, choose
Actions Cancel . NoteIf you want to cancel a suspended task, you must first resume the task and then cancel it.
End of the note.To suspend a task, choose
Actions Suspend .To resume a suspended task, choose
Actions Resume . NoteYou cannot resume a task before its associated suspended process has been resumed.
End of the note.To view the process instance to which the task belongs, choose Show Process.
To resend an offline task to involved user, choose Resend Form.
To download the task instances listed in the current view for data analysis purposes, choose Export to Spreadsheet.