Types of Administrator Roles 
SAP NetWeaver BPM differentiates between two types of administrator roles:
Technical administrator
Business administrator
Technical Administrator
The technical administrator has a deep technical knowledge of the full system. Technical administrators have full access to all process and task instances from all process definitions and can manage these processes and tasks. In addition, the technical administrator can monitor and manage BPM systems and the Application Server Java (AS Java).
Typical tasks of the technical administrator:
Provide support for technical problems with the process execution and the connectivity
Manage BPM process instances
Suspend, cancel, resume process instances
See the context information of process instances
Manage BPM task instances
Re-assign actual owners to a task instance
Suspend, cancel, resume task instances
Keep the Application Server Java (AS Java) running by using the applications that are integrated in the SAP NetWeaver Administrator
Perform standard housekeeping tasks, such as archiving and BPM system and process monitoring.
Business Administrator
Business administrators provide a first level support for processes and tasks they are assigned to as business administrator. They do not provide support beyond processes and tasks. That means, they do not provide technical support, for example, for connection problems with the Web server. Business administrators are assigned to the active pool of a BPM process and optionally assigned to human activities and tasks in the process composer.
Caution
A business administrator of a process is not automatically business administrator of the human activities and tasks that are included in the process. This could lead to the situation that the business administrator can manage the process instance but not the associated task instances. Therefore, we recommend to assign the same business administrators to the active pool (process) and the human activities and tasks in the process.
More information: Process Roles, Defining Process Participants Using Pools.
Typical tasks of the business administrator:
Ensure seamless operations of business processes he/she is assigned to
Take action to resume failed process instances or task instances
Built-in Administrator Roles
In the following table, the different administrator and user types are listed with the corresponding UME roles and their authorizations:
Administrator/User Type |
Administration UME Role |
Authorization |
|---|---|---|
Business Administrator |
SAP_BPM_Navigation |
|
Business Administrator/Technical Administrator (read-only) |
SAP_BPM_SuperDisplay |
|
Technical Administrator |
SAP_BPM_SuperAdmin |
|
Business End User |
SAP_BPM_TRIGGER_EVENT |
Start process through Web service call. Invoke intermediate message trigger through Web service call or public API |