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Procedure documentationProviding Network Folders for Help Center Files Locate this document in the navigation structure

 

A shared network folder is one of the possible repositories for files that the Help Center can link to. Process experts can use such folders to save files containing information required in the Help Center. The Help Center provides the following editing options for these files:

  • Create links to the files

  • Change links (link target, link text)

  • Delete links

You must prepare the network folder designated as the repository for these files and enter the corresponding path in the basic Help Center configuration.

Prerequisites

The users' PCs are equipped as follows:

  • Microsoft Windows operating system

    More information: SAP Note 1313866

  • Software for displaying the files that can be called in the Help Center

Procedure

1. Prepare the Network Folder

  1. Create a shared network folder on a server in your company.

  2. Optional: Create subfolders to structure the data.

    • If you want to provide the contents of the Help Center files in more than one language, create a subfolder for the network folder for each relevant logon language.

      The name of the subfolder must match the two-character language ID that users enter when they log on to the SAP system. The orthography of the logon language ID follows the specification in ISO 639-1; for example, "de" for German. Language IDs are not case-sensitive.

      Caution Caution

      Make sure that the folder structures and folder names are exactly the same in the language-specific subfolders, and that all language versions of a file have the same file name (not translated). If a user chooses a link for which there is no file in the appropriate language version, the system issues a message.

      End of the caution.

    • If you want to manage the content by organizational unit, create the corresponding subfolders for the network folder. If you want the content to be available in different languages, create the same folder structure for organizational units in each language-specific subfolder.

  3. Use the security settings of the network folder and subfolders to control access to the files.

    More information: Data Security in the Help Center

2. Configure Access to Network Folder and Search for Content

  1. Open the Implementation Guide in the SAP system and choose   SAP NetWeaver Implementation Guide   Knowledge Management   Help Center  .

  2. Choose Define Network Folder for Help Center Files (Define Network Folder for Help Center Files).

  3. To establish the connection from the Help Center to the shared network folder, proceed as follows:

    1. In the Path to Network Folder field, enter the complete physical path to the network folder.

    2. If you want to provide language-specific Help Center files, choose Language-Dependent Folder Structure.

  4. To enable the search function to access Help Center content in the shared network folder, proceed as follows:

    1. Make sure that a logical path is created in the SAP system that points to the physical path of the network folder.

      More information: Defining the Search Path for Help Center Files

    2. Under Logical Path for Search, enter the name of the logical path.

      Note Note

      To make the search function available in the Help Center, you must make additional settings.

      More information: Making the Search Function Available in the Help Center

      End of the note.