Availability Information
Availability information offers you an overview of the availability of a product, without committing the customer to buying that product. This can be necessary in the initial phases of a sales process, for example when a sales representative gives the customer a quotation, or when a field sales representative has to check the availability using a notebook, during negotiations on a customer visit.
Integration
You can use availability information in:
SAP Advanced Planning and Optimization (SAP APO), to display product availability
CRM Mobile
For more information, see Availability Information in CRM Mobile.
Quotations in SAP CRM
For more information, see Availability Information in Quotations (Using SAP APO).
SAP ECC, to display product availability
CRM Web Channel
CRM Enterprise
For more information, see Availability Information Using SAP ECC.
Features
Availability information involves a simulated availability check. It is used to check whether a product could be confirmed, based on the fact that enough stock is available or can be produced or purchased on time.
When availability information is gathered during a sales transaction, the product is not reserved and no ATP requirement is sent to production or purchasing.
Note
If availability information is gathered for two items for the same product, and the items are in the same business transaction, the first item blocks the quantity for the next item.
If availability information is gathered for two items for the same product, and the items are in different business transactions, the first item does not block the quantity for the next item.