Define Cost Profiles and Cost
Premiums 
Use
Use this procedure to define planned costs. You assign each employee within your organization to a cost class when making them available for scheduling. The system uses the cost data to estimate the cost of a schedule.
Procedure
1. You access the activity through either:
¡ The SAP IMG, by choosing the path SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Retail and Interaction Center Workforce Deployment ® Schedule Settings ® Planned Cost Estimation ® Define Cost Profiles and Cost Premiums
¡ The SAP Easy Access menu, by entering the transaction code CRM_WFM_SM.
You see the initial page for the site maintenance tool.
i. At Profile Type, display the selections and choose Schedule Rules / Parameters.
ii. At Sub-Type, display the selections and choose Cost Profiles & Premiums.
iii. Choose Search.
iv. Click Cost Profiles & Premiums, the topmost node of the tree, with the secondary mouse button and choose Create.
You see the Create New Parameter dialog box.
v. Enter a Profile ID, which is the name of the cost profile and cost premium assignment the system displays in the tree view.
vi. Enter a date defining the first day for which the cost profile and cost premium assignment is valid.
vii. Choose Continue.
2. You see the define cost profiles entry page where you enter the following information:
Field |
Description |
Notes / Use |
Cost Profile |
A unique identifier for the cost profile which you entered at the Create New Parameter dialog box. |
|
Short Text |
Enter a short description of the cost profile. |
The system uses this for any displays or drop down lists. |
Long Text |
Enter a detailed description of the cost profile. |
|
Start Date |
A beginning date for the cost class definition which you entered at the Create New Parameter dialog box. |
The system considers this cost profile valid for the range defined by the start and end dates. Note that date entries may not overlap. |
3. Define premium information for the cost profile by completing the following fields in the Define Cost Profiles area.
Field |
Description |
Notes / Use |
End Date |
An end date. |
If no end date is planned for this cost class, enter 12/31/9999 to specify an open-ended validity range. |
Employee Type |
Defines how this employee is classified within the system. |
Select the employee group to which this cost class definition applies: · Undefined · Part time · Full time · Contract · Seasonal |
4. Define the Level 1 Daily Overtime Details for the cost class. Once an employee works the specified number of hours for the threshold, the system multiplies the employee's pay rate by the value in the multiplier field to determine the planned cost of the scheduled overtime.
Field |
Description |
Use / Notes |
Hours |
Enter the number of hours employees can work in a single day before reaching the first overtime threshold. |
For example, if overtime is defined as any hours worked after working 10 hours in one day, enter 10 in the Hours field. |
Multiplier |
Enter the pay rate multiplier for level 1 overtime. |
Enter the pay rate multiplier for the first threshold. For example, if the employee earns time and a half for working level 1 overtime, enter 1.5. |
5. Define the Level 2 Daily Overtime Details for the cost class. Once an employee works the specified number of hours for the threshold, the system multiplies the employee's pay rate by the value in the multiplier field to determine the planned cost of the scheduled overtime.
Field |
Description |
Use / Notes |
Hours |
Enter the number of hours employees can work in a single day before reaching the second overtime threshold. |
For example, if employees are paid more per hour for working 12 or more hours in one day than the standard (level 1) overtime rate, enter 12 in the Hours field. |
Multiplier |
Enter the pay rate multiplier for level 2 overtime. |
Enter the pay rate multiplier for the second threshold. For example, if the employee earns double pay for working Level 2 Overtime hours, enter 2.0. |
6. Define the Weekly Overtime Details for the cost class. Once an employee works the specified number of hours for the threshold, the system multiplies the employee's pay rate by the value in the multiplier field to determine the planned cost of the scheduled overtime.
Field |
Description |
Use / Notes |
Hours |
Enter the number of hours employees can work in a week before reaching the weekly overtime threshold. |
For example, if employees are paid more per hour for working 40 or more hours in a single week, then enter 40 in the Hours field. |
Multiplier |
Enter the pay rate multiplier for weekly overtime. |
Enter the pay rate multiplier for weekly overtime. For example, if the employee earns time and a half for working weekly overtime hours, enter 1.5. |
7. Define the Consecutive Date Overtime Details for the cost class. Once an employee works the specified number of days for the threshold, the system multiplies the employee's pay rate by the value in the multiplier field to determine the planned cost of the scheduled overtime.
Field |
Description |
Use / Notes |
Days |
Enter the number of scheduled consecutive days an employee must work in order to trigger overtime or other benefit calculations. |
Entered in days. For instance, if employees are paid more per hour for working 6 or more days in a row, then enter 6 in the Days field. |
Multiplier |
Enter the pay rate multiplier for consecutive days overtime. |
Enter the pay rate multiplier for consecutive days overtime. For example, if the employee earns double pay for working more than the consecutive days threshold, enter 2.0. |
8. Complete the cost profile by defining the following fields:
Field |
Description |
Notes / Use |
Daily Hours Paid per Absence |
Enter the number of hours per day for which an employee can be paid when absent. |
Entered in hours. |
Holiday Benefit Eligible After |
Enter the number by which the system will multiply the employee's pay rate to determine the planned cost of the scheduled holiday pay. |
Entered in days. |
Holiday Pay Premium Eligible After |
Enter the number by which the system will multiply the employee's pay rate to determine the planned cost of the scheduled holiday pay. |
Entered in days. |
Salaried Overtime paid if weekly pay is less than |
Enter the salary amount that determines if salaried employees are entitled to overtime when they are scheduled to work over 40 hours/week. |
Enter an amount. Any salaried employee making less than the salary amount entered here may receive additional pay when scheduled over a given number of hours per week. The pay will be their weekly salary divided by 40*1.5. |
Salaried Overtime applied to weekly hours over |
Enter the number of hours to which time and a half is paid to salaried workers scheduled for more than 40 hours per week. |
Entered in hours. This figure represents the number of hours up to which the employee is paid their salary. Any time over that is paid at the determined hourly rate x 1.5. |
9. Save your entries and choose the record you just saved.
10. You see the Define Cost Premium table.
11. Choose New Entries.
12. Define the following fields in the Define Cost Premium table.
Field |
Description |
Use / Notes |
Premium Id |
Enter a unique identifier for the premium. |
|
Start Date |
A beginning date for the premium. |
The system considers this premium valid for the range defined by the start and end dates. The date entries must not overlap. |
End Date |
An end date. |
If no end date is planned for this premium definition, enter 12/31/9999 to specify an open ended validity range. |
Start Day |
The start day for the premium. |
Choose the day from the drop down list. This day corresponds to the day of the week when premium pay rules begin to take effect. |
End Day |
The end day for the premium. |
Choose the day from the drop down list. This day corresponds to the day of the week when premium pay rules cease. |
Start Time |
Enter a start time for the premium. |
The Start Time must not be earlier than the daybreaker, and must not overlap with the End Time. |
End Time |
Enter an end time for the premium. |
The End Time cannot overlap the Start Time. |
Premium Rate |
Enter the premium rate. |
|
Currency |
Enter the currency in which the premium is paid. |
|
Premium Type |
The premium type. |
Choose: · Undefined · Additional Amount per Hour · Multiple per Hour · Additional Amount per Day |
When entering the Start Time and End Time, either enter the times into the field or choose input help to display the Choose Time dialog box. When at the Choose Time dialog box, choose the clock icon to switch your entries between 12-hour format (using am and pm) and 24-hour format (where 2:00pm is 14:00). Regardless of the format in which you entered times, the system displays them in 24-hour format. You must enter times in 15-minute granularity. You enter midnight as 00:00 not 24:00.
13. Save your entries.
Result
You have defined cost classes and cost premiums and can assign them to your location. For more information, see Assign Parameter Settings to Locations.