Define Age Qualifiers 

Use

Use this procedure to define age qualifiers. Age qualifiers allow you to define groups of employees whose age requires special scheduling considerations.

 

Procedure

...

...

       1.      You access the activity either through:

¡        The SAP IMG, by choosing the path SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Retail and Interaction Center Workforce Deployment ® Operational Settings ® Define Age Qualifiers

¡        The SAP Easy Access Menu, entering the transaction code CRM_WFM_SM.

You see the initial page for the site maintenance tool.

                                                  i.       At Profile Type, display the selections and choose Schedule Rules / Parameters.

                                                ii.       At Sub-Type, display the selections and choose Age Qualifiers.

                                               iii.       Choose Search.

                                               iv.       Click Age Qualifiers, the topmost node of the tree, with the secondary mouse button and choose Create.

You see the Create New Parameter dialog box.

                                                 v.       Enter a Profile ID, which is the name of the age qualifiers definition the system displays in the tree view.

                                               vi.       Enter a date defining the first day for which the age qualifiers definition is valid.

                                              vii.       Choose Continue.

       2.      You see the Define Age Qualifier table where you complete your age qualifier definition by entering the following information:

Field	Description	Use / Notes
Age Qualifier ID	The unique identifier for the age qualifier definition you entered at the Create New Parameter dialog box.
Start Date	Displays the Start Date you entered at the Create New Parameter dialog box.
End Date	The date defining the end of the validity period for the age qualifier.	Enter 12/31/9999 to specify an open-ended validity period.
Short Description	A short description of the age qualifier.	The system uses this for any displays or drop down lists.
Min. Age	The minimum age, in years, for which this age qualifier applies.	The age qualifier applies to all employees between the ages of Min. Age and Max. Age.
Max. Age	The maximum age, in years, for which this age qualifier applies.
Minor	This check box indicates whether employees belonging to this age qualifier also should be considered minors.	When you choose this field, the system considers employees that meet the age range requirements for this age qualifier to be minors, that is under 18 years old.
Long Description	A detailed description of the age qualifier.

       3.      Save your entries.

 

Result

You have defined the age qualifier and can assign it to your location. For more information, see Assign Parameter Settings to Locations.