Configuring Backend Processing
Unless otherwise stated, this information is relevant for the following applications:
Selling via eBay® (SVE)
Auctioning via Web shop (AVW)
You use this procedure to enable backend processing during and after auctions. This requires you to configure the following areas in the backend SAP CRM system:
Sales documents
Pricing
You can also make settings for deliveries and accounts processing. However, this requires an additional SAP ERP system.
Where possible, the configuration settings described below are based on standard delivered table entries.
In SAP CRM, carry out the following steps in Customizing for Customer Relationship Management:
Create quotation types and order types.
Choose .
To distinguish from existing quotation processes, use a new quotation type. The quotation is created when the auction is published in order to reserve inventory for the auction because offering an item for auction is a legal agreement to provide the item to the winner.
Please note that the item categories linked to the quotation are used to reserve inventory. In normal quotation processing outside auctions, this is generally not the case. The reservation is transferred to the order when the order is created for a winning auction, with reference to the quotation.
SVE Only
If you are using the eBay® checkout, the delivered quotation type is AGEA, and the delivered order type is EATA.
If you are using the business-to-consumer (B2C) checkout, the delivered quotation type is AGEA, and the delivered order type is AUTA.
AVW Only
The delivered quotation type is AGWA, and the delivered order type is AUTA.
Create item categories.
Choose .
You have to configure the quotation item category to create a reservation, essentially using the order configuration in a quotation situation.
Assign item categories to sales document types.
Choose .
Define schedule line categories and assign schedule line categories to item categories.
Choose .
The schedule line transfers the requirements to material requirements planning (MRP), which initiates the creation of a reservation. However, you have to set up the demand so that it does not impact the procurement and production processes.
Maintain copy control from quotation to order.
Choose .
In this step, you maintain the document flow between the quotation and order created for an auction. Please note:
You can change the sold-to party of the order.
Prices in this document flow (and subsequent document flows) copy the price of the auctioned item. No re-pricing takes place because the winning bid is to be accepted, and the standard price is not to be determined. However, other condition types (such as freight and tax) are determined normally, based on the value of the winning bid.
Create reason for rejection in no-winner auctions.
Choose .
If no winning bid exists for the auction, the quotation is rejected. This frees up the reservation of inventory of the auctioned product.
In SAP CRM, carry out the following steps in Customizing for Customer Relationship Management:
Create condition types.
Choose .
The condition type is a manual condition type for pricing at item level. It contains the price that was determined for the item as the winning price through auction processing.
SVE Only
If you do not want to use the standard condition type, you can create your own condition types for the eBay® price.
SVE and B2C Checkout
For Selling via eBay with B2C checkout the delivered condition type for prices is 0PR0.
To supply 0 prices for the second and the following positions, if an auction contains more than one product, a percentage discount condition is necessary, because 0 prices are not accepted by the order. Therefore, the 0 prices are to be created via a 100 percent discount.
The delivered condition type for percentage discount is 0RA1
AVW Only
Create a condition type for the auction winning price.
The delivered condition type is 0PR0. To support cross-selling and up-selling, the standard price condition is used, for example, so that B2B users can add products to their shopping basket.
Create pricing procedures.
Choose .
Create a new pricing procedure. This is necessary because the pricing procedure must contain the manual condition type that captures the winning bid. Set up the pricing procedure so that the manual condition type overrides normal price determination. In this way, if a product is won through an auction, the winning bid is the price. If the same product is purchased through the product catalog, normal price determination takes place.
SVE Only
To process bid prices correctly coming from the eBay auction, a pricing procedure for the basket and the order is necessary in which the condition for the product type is Manual entry has priority, for example, condition 0PR0, as used in pricing procedure 0CRM01.
The delivered pricing procedure is 0CRM01.
You also need a percentage discount condition such as condition 0RA1 used in pricing procedure 0CRM01.
AVW Only
The delivered pricing procedure is 15ISA2. To support cross- and up-selling, this is the same as the B2B Web shop pricing procedure.
SVE Only
If you are running SAP ERP, carry out the following steps in your SAP ERP system in Customizing for Sales and Distribution:
Configure transfer of material requirements planning (MRP) requirements.
Choose .
SVE Only
If you are running SAP ERP, carry out the following steps in your SAP ERP system in Customizing for Logistics Execution:
Define delivery types.
Choose , or use transaction OVLK.
Maintain copy control for delivery type.
Choose , or use transaction VTLA.
Create delivery block.
Choose .
Create a new delivery block and assign it to the eBay® delivery type.
SVE Only
If you are running SAP ERP, carry out the following steps in your SAP ERP system in Customizing for Sales and Distribution:
Define and assign account keys.
Choose .
Assign G/L accounts.
Choose , or use transaction VKOA.
SVE Only
SAP CRM and SAP ERP are set up to enable backend processing. You can now map these settings in the SVE application. For more information, see Configuration Mapping.
AVW Only
SAP CRM is set up to enable backend processing. You can now use these settings in the AVW application.