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ProcedureConfiguring Backend Processing

 

Unless otherwise stated, this information is relevant for the following applications:

You use this procedure to enable backend processing during and after auctions. This requires you to configure the following areas in the backend SAP CRM system:

  • Sales documents

  • Pricing

You can also make settings for deliveries and accounts processing. However, this requires an additional SAP ERP system.

Where possible, the configuration settings described below are based on standard delivered table entries.

Procedure

Sales Documents

In SAP CRM, carry out the following steps in Customizing for Customer Relationship Management:

  1. Create quotation types and order types.

    Choose   Transactions   Basic Settings   Define Transaction Types  .

    To distinguish from existing quotation processes, use a new quotation type. The quotation is created when the auction is published in order to reserve inventory for the auction because offering an item for auction is a legal agreement to provide the item to the winner.

    Please note that the item categories linked to the quotation are used to reserve inventory. In normal quotation processing outside auctions, this is generally not the case. The reservation is transferred to the order when the order is created for a winning auction, with reference to the quotation.

    SVE Only

    If you are using the eBay® checkout, the delivered quotation type is AGEA, and the delivered order type is EATA.

    If you are using the business-to-consumer (B2C) checkout, the delivered quotation type is AGEA, and the delivered order type is AUTA.

    AVW Only

    The delivered quotation type is AGWA, and the delivered order type is AUTA.

  2. Create item categories.

    Choose   Transactions   Basic Settings   Define Item Categories  .

    You have to configure the quotation item category to create a reservation, essentially using the order configuration in a quotation situation.

  3. Assign item categories to sales document types.

    Choose   Transactions   Basic Settings   Define Item Category Determination  .

  4. Define schedule line categories and assign schedule line categories to item categories.

    Choose   Transactions   Settings for Sales Transactions   Business Add-Ins   BAdI: Enhancements for Schedule Lines  .

    The schedule line transfers the requirements to material requirements planning (MRP), which initiates the creation of a reservation. However, you have to set up the demand so that it does not impact the procurement and production processes.

  5. Maintain copy control from quotation to order.

    Choose   Transactions   Basic Settings   Copying Control for Business Transactions   Define Copying Control for Transaction Types  .

    In this step, you maintain the document flow between the quotation and order created for an auction. Please note:

    • You can change the sold-to party of the order.

    • Prices in this document flow (and subsequent document flows) copy the price of the auctioned item. No re-pricing takes place because the winning bid is to be accepted, and the standard price is not to be determined. However, other condition types (such as freight and tax) are determined normally, based on the value of the winning bid.

  6. Create reason for rejection in no-winner auctions.

    Choose   Transactions   Settings for Sales Transactions   Define Reasons for Rejection  .

    If no winning bid exists for the auction, the quotation is rejected. This frees up the reservation of inventory of the auctioned product.

Pricing

In SAP CRM, carry out the following steps in Customizing for Customer Relationship Management:

  1. Create condition types.

    Choose   Basic Functions   Pricing   Define Settings for Pricing   Create Condition Types  .

    The condition type is a manual condition type for pricing at item level. It contains the price that was determined for the item as the winning price through auction processing.

    SVE Only

    If you do not want to use the standard condition type, you can create your own condition types for the eBay® price.

    SVE and B2C Checkout

    For Selling via eBay with B2C checkout the delivered condition type for prices is 0PR0.

    To supply 0 prices for the second and the following positions, if an auction contains more than one product, a percentage discount condition is necessary, because 0 prices are not accepted by the order. Therefore, the 0 prices are to be created via a 100 percent discount.

    The delivered condition type for percentage discount is 0RA1

    AVW Only

    Create a condition type for the auction winning price.

    The delivered condition type is 0PR0. To support cross-selling and up-selling, the standard price condition is used, for example, so that B2B users can add products to their shopping basket.

  2. Create pricing procedures.

    Choose   Basic Functions   Pricing   Define Settings for Pricing   Create Pricing Procedure  .

    Create a new pricing procedure. This is necessary because the pricing procedure must contain the manual condition type that captures the winning bid. Set up the pricing procedure so that the manual condition type overrides normal price determination. In this way, if a product is won through an auction, the winning bid is the price. If the same product is purchased through the product catalog, normal price determination takes place.

    SVE Only

    To process bid prices correctly coming from the eBay auction, a pricing procedure for the basket and the order is necessary in which the condition for the product type is Manual entry has priority, for example, condition 0PR0, as used in pricing procedure 0CRM01.

    The delivered pricing procedure is 0CRM01.

    You also need a percentage discount condition such as condition 0RA1 used in pricing procedure 0CRM01.

    AVW Only

    The delivered pricing procedure is 15ISA2. To support cross- and up-selling, this is the same as the B2B Web shop pricing procedure.

Sales Documents

SVE Only

If you are running SAP ERP, carry out the following steps in your SAP ERP system in Customizing for Sales and Distribution:

  1. Configure transfer of material requirements planning (MRP) requirements.

    Choose   Basic Functions   Availability Check and Transfer of Requirements   Transfer of Requirements   Determination of Requirement Types Using Transaction  .

Deliveries

SVE Only

If you are running SAP ERP, carry out the following steps in your SAP ERP system in Customizing for Logistics Execution:

  1. Define delivery types.

    Choose   Shipping   Deliveries   Define Delivery Types  , or use transaction OVLK.

  2. Maintain copy control for delivery type.

    Choose   Shipping   Copying Control   Specify Copy Control for Deliveries  , or use transaction VTLA.

  3. Create delivery block.

    Choose   Shipping   Deliveries   Define Reasons for Blocking in Shipping  .

    Create a new delivery block and assign it to the eBay® delivery type.

Accounts

SVE Only

If you are running SAP ERP, carry out the following steps in your SAP ERP system in Customizing for Sales and Distribution:

  1. Define and assign account keys.

    Choose   Basic Functions   Account Assignment/Costing   Revenue Account Determination   Define and Assign Account Keys  .

  2. Assign G/L accounts.

    Choose   Basic Functions   Account Assignment/Costing   Revenue Account Determination   Assign G/L Accounts  , or use transaction VKOA.

Result

SVE Only

SAP CRM and SAP ERP are set up to enable backend processing. You can now map these settings in the SVE application. For more information, see Configuration Mapping.

AVW Only

SAP CRM is set up to enable backend processing. You can now use these settings in the AVW application.