Placement of the New Event in the
Application
Use
This function enables you to place the new event in the application. This new event is implemented as action.
The help type chat is implemented as an action. This help type can be directly used to trigger events in the application.
The help type e-mail is implemented as .jsp. You therefore need to modify it . For more information, see Modification of the jsp File.
Activities
Navigate in the Web shop to the page where the event is to be triggered and view the source code of this page. For the new event Request Help, the source code should resemble the following syntax:
<html>
<head>
<base href="http://xxxx.wdf.sap-ag.de:1080/b2b/ecall/jsp/customer/ common/help_left_support.jsp">
<title>SAP E-Selling B2C - Help</title>
<link rel="stylesheet" href="http://xxxx.wdf.sap-ag.de:1080/b2b/b2b/ css/b2b.css" >
</head>
<body class="help">
<div id="new-doc" class="module">
<div class="module-name-new">help-secondaryNav</div>
<ul>
<li><a href="/b2b/ecall/jsp/customer/email/email.jsp"
target="help_right">E-Mail</a></li>
<li><a href="/b2b/ecall/customer/CheckAgent.do?action=chatroom"
target="help_right">Chat</a></li>
</ul>
</div>
</body>
See also: