Modification of the jsp file
Use
This function enables you to modify a jsp file.
Activities
...
1. Copy the relevant .jsp-file in the application.
In this example, we use help_left_support.jsp.
2. Make the following changes:
a. Replace CheckAgent.do with RequestHelp.do
b. Transform email.jsp into an action
The modified .jsp-file would resemble the following syntax:
<%@ page language="java" %>
<%@ taglib uri="/WEB-INF/isa.tld" prefix="isa" %>
<%@ taglib uri="/WEB-INF/tlds/cic.tld" prefix="cic" %>
<html>
<head>
<cic:base/>
<title><isa:translate key="cic.customer.common.title"/></title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-
8859-1">
<link rel="stylesheet" href="<isa:mimeURL name="b2b/css/b2b.css" />" >
</head>
<body class="help">
<div id="new-doc" class="module">
<div class="module-name-new">help-secondaryNav</div>
<ul>
<li><a href="<isa:webappsURL name="ecall/customer/RequestHelp.do?action=email"/>" target="help_right"><isa:translate key="cic.customer.common.supportEMail"/></a></li>
<li><a href="<isa:webappsURL
name="ecall/customer/RequestHelp.do?action=chatroom"/>"
target="help_right"><isa:translate
key="cic.customer.common.supportChat"/></a></li>
</ul>
</div>
</body>
</html>
3. Insert the RequestHelp.do information into the config.xml file.
<!-- check help request -->
<action path="/ecall/customer/RequestHelp" type="com.mycompany.
internetsales.event.CaptureRequestHelpAction"
scope="request">
<forward name="success" path="/ecall/customer/CheckAgent.do" />
<forward name="email" path="/ecall/jsp/customer/email/email.jsp" />
</action>
See also: