Time Allocation: Exception Availability 

Use

While basic availability time allocations define the general work pattern for which a resource is available to work, exception availability time allocations define a change to the standard availability.

 

Prerequisites

You have defined time allocation types by choosing SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Workforce Deployment Server ® Business Settings for WFD Server ® Resource Settings ® Define Time Allocation Types.

 

Features

You access the time allocations list for a resource when you display the Resource Header. You see all time allocations assigned to the resource in the Time Allocation List where the Exception indicator has been set.

You do not see basic availability time allocations in this list. You reference and maintain them on the Availability tab. For more information, see Time Allocation: Basic Availability.

You access the detail for an exception availability time allocation by choosing:

·        Create in the Time Allocation List

·        The link to a time allocation from the daily view

·        Show Detail on a time allocation in the Gantt view

You assign exception time allocations to resources through either the Gantt chart or at the Resource Header.

 

Activities

You can choose to create any exception time allocation that was configured with the Exception indicator. You see all time allocation types defined as Exception time allocation types within the dropdown list when creating a new exception time allocation.

When you create a time allocation, you cannot change the time allocation type.

You can create exception time allocations with a daily, weekly or monthly recurrence pattern. If you are maintaining a recurring exception time allocation, you choose whether you are changing or deleting the complete series or a single occurrence.

You re-display the Time Allocation List by choosing Show List during any process. For example, if you are creating a new exception time allocation and you want to cancel the process, choose Show List.