Time Allocation: Basic Availability 

Use

Basic availability is the standard work time for the resource.

 

Integration

The system verifies the validity dates of the resource to ensure that the resource is available for scheduling for the time period required.

 

Prerequisites

You have defined time allocation types by choosing SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Workforce Deployment Server ® Business Settings for WFD Server ® Resource Settings ® Define Time Allocation Types.

You have created templates for providing default basic availability when entering basic availability information for resources by choosing SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Basic Settings for WFD Server ® Resource Settings ® Define Availability Templates.

 

Features

The system displays availability for the resource on the Availability tab as a list of time rules. For more information, see Availability.

You can create availability templates for resources and select them as they meet the basic time allocation requirements. You can also use the availability templates to perform mass changes to time rules for resources associated with them where you have not:

·        Deleted all rules associated with the template from this resource choosing Delete Template.

·        Decoupled the template from the system and made changes to the individual fields in the template data by choosing Detach Template.

 

Activities

Availability Templates

When you add time rules using an availability template, you can:

·        Keep all of the time rule information as defined within the template.

·        Use the template information as a starting point for your own edits.

·        Delete all time rules associated with the template for this resource.

·        Detach the template from the resource.

You cannot change any fields within the time rule for the resource when you add it through an availability template unless you detach it from the resource. Any changes to the time rule data would come through data synchronization.

While a template is attached to a resource, you can choose to send data from the WFD Sever to the resources sharing the same availability template. You use the report wfdbp_synchronize_template to synchronize time rules between availability information stored in the WFD Server and templates created or changed within the customizing activity Define Availability Templates. You can either run the report on-line or let it run automatically when the system detects changes to a template.

 

Data Defining Basic Availability

Data	Description
Factory Calendar	You select a factory calendar to define the holiday calendar for the resource. This calendar is typically based on the country or organization and provides the days on which holidays occur specific to the country or organization.
Regular Daily Working Times	This is the time that the resource normally works, for example, 8:00am to 5:00pm or 4:00pm to 1:00am. This information defines the normal range of hours within which the resource is available to work and can be scheduled. If breaks are required for your organization, you create a rule for breaks as part of the working time.
Workday Pattern	This specifies what days the resource normally works, for example; Monday, Tuesday, Wednesday, Thursday, and Friday; or Monday, Wednesday, Friday, and Saturday. It might be possible to assign a resource to work on days that are not their normal working day, but the system references this information during scheduling. By default, the workday pattern is for a week where you select the number of weeks and days of the week to describe the pattern.

When integrated to mySAP ERP HCM, the service resource planner application receives availability information from mySAP ERP HCM and displays it on the Availability tab. In this case, all fields on the tab are display only. For more information, see Integration to mySAP ERP HCM.