Show TOC Entering content frame

Function documentation Resource Overview Locate the document in its SAP Library structure

Use

You see resources within the Resource Overview area when in the Resource Planning application. Within this area you review resources the system returns as the result of performing a resource search. You can choose to view the resources in a weekly view, daily view or a Gantt chart view.

 

Prerequisites

Define which part of the address from a resource is displayed in the weekly and daily Gantt view resource lists by choosing SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Service Resource Planning ® Basic Settings ® Determine Address for Resource View.

You must enhance the UI structure for the resource list area via the Easy Enhancement Workbench for the business object Service Workforce Management (SERVICE_WFM) and then to enrich the resource list areas within the daily, weekly or Gantt resource views by choosing SAP IMG ® Customer Relationship Management ® Workforce Deployment ® Service Resource Planning ® Basic Settings ® Business Add-Ins (BAdIs) ® Business Add-In: Resource List Display.

 

Features

The resource list contains similar information based on different periods of time. Within the resource views you see such information as:

·        Resource name

·        Resource type, either Internal (employees) or External (service providers)

·        Assignments

·        Time allocations

·        Basic availabilities

When viewing resources, the first column contains the internal resource (employee name) or external resource (service provider displaying the Service Arrangement description). You can choose other information when it is retrieved through the Business Object Layer (BOL) by choosing Personalize for the specific view.

When you generate a resource list from a saved query or an advanced search you can link to either:

·        The Employee Application for internal resources or the Service Provider Application for external resources.

·        The Resource Header to search for demands using the default requirements from the resource.

For more information, see:

·        Weekly View

·        Daily View

·        Gantt View

·        Find Suitable Demands

·        Personalize

 

 

Leaving content frame