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SUP.05 Where are the Trace Files Stored? Locate this document in the navigation structure

 

All NWBC trace and log files are written into the user local directory. For Microsoft Windows XP, the path is:

    C:\Documents and Settings\<user name>\Local Settings\Application Data\SAP\NWBC\Traces

  

For Microsoft Windows Vista and Microsoft Windows 7, the path is:

    C:\Users\<user name>\AppData\Local\SAP\NWBC\Traces

If the AppData folder is not visible in your folder list, make sure that in the Folder and search options under View and Advanced settings: the entry Hidden files and folders has the active subnode Show hidden files, folders and drives.

  

If you are requested to attach trace and log files to a problem ticket, just zip the complete content of this directory into one .ZIP file and attach it to the message.

More Information

For more information, see 3.4.3 Configuring Support Information.