Creating a Records Management System
(RMS)
Use
With the Records Management System (RMS), you define the areas that are visible in Dispute Case Processing of SAP Dispute Management.
If you are in Dispute Case Processing, then you can choose which RMS you want to work in. You will then only see the dispute cases that belong to this RMS. There is no cross-RMS search for dispute cases in Dispute Case Processing. In addition, you cannot use dispute cases or other elements of an RMS as linked objects in a dispute case for another RMS.
If you use several Records Management systems, this means quite an extensive separation of data in Dispute Case Processing. You cannot subsequently merge data from different Records Management systems in one RMS. If you define separate Records Management systems, you also restrict the flexibility.
For SAP Dispute Management, you can define one or more Records Management systems. However, in most cases, we recommend that you use only one RMS for SAP Dispute Management.
Integration
The RMS is also important when you define authorizations. For more information, see Authorization Concept of SAP Dispute Management.
Activities
SAP Dispute Management delivers an RMS: UDM_DISPUTE. You can use this RMS or create your own. Usually, it makes sense and reduces the effort required in configuring the application if you use the RMS UDM_DISPUTE delivered. If you want to use element types of the standard delivery, you must use the RMS UDM_DISPUTE. For more information on creating element types, see Creating Element Types.
If you want to create your own RMS, in Customizing for Dispute Case Processing, choose the IMG activity Create RMS ID.