Creating Element Types 

Use

For SAP Dispute Management, you need certain element types in the Dispute Case Processing system. When you create the element types, you define which types of elements can be used and which properties the individual element types have.

Element types are, for example:

●     Dispute cases

●     SAP business objects (for example, line item, accounting document, account statement item, customer billing document)

●     Documents

●     SAP ArchiveLink objects

Procedure

SAP Dispute Management delivers different element types. You can usually use these element types without changing them. In this way you reduce the effort needed to configure SAP Dispute Management. However, if you want to make changes to the element types delivered, copy them and then change your copy. Changing the template would be a modification.

Always use the element type delivered for the case record as a copy template and create your own element type for the case record. SAP reserves the right to make non-compatible changes to the element type deliverd for the case records.

Creating Element Types

In the Implementation Guide (IMG) for Dispute Case Processing, check which element types you need and create them.

Activity	Menu Path
Create Element Type	Element Types and Case Record Model ® Create Element Type
Create Element Type for Case Record	Element Types and Case Record Model ® Create Element Type for Case Record
Create Element Type for Case Search	Case Search ® Create Element Type for Case Search

For more information about creating the individual element types, see the documentation for the IMG activity in question.