Ad Hoc Workflow
Purpose
There are the following types of ad hoc workflow:
Ad hoc agent assignment
A workflow of this type enables agents to be assigned to workflow steps when the workflow is started. During workflow execution the agent assignment can be changed by authorized users at any time for steps not yet completed.
Ad hoc enhancement
You can enhance a workflow ad hoc at runtime by defining workflows at definition time that can be integrated within the workflow while it is being executed.
Process Flow
Ad hoc agent assignment
You can convert an existing workflow into an ad hoc workflow in the Workflow Builder. No responsible agents should be entered in the step definitions for all steps to which ad hoc users are to be assigned during execution. Container elements are created automatically by the system in the workflow container and the relevant task containers during conversion into an ad hoc workflow. An
expression is assigned to the input fields for responsible agents.For more information, see
Defining Ad Hoc Agent Assignment.If this ad hoc workflow is started by a user, this workflow initiator defines the
recipients who are to execute the individual steps. Throughout the execution of the workflow, the workflow initiator can change this assignment of recipients for steps not yet completed at any time.For more information, see
Executing Workflows with Ad Hoc Agent Assignment.Ad hoc enhancement
You have the following options for an ad hoc enhancement: