Entering content frameProcedure documentation Defining a Problem Cause Locate the document in its SAP Library structure

Use

Problem causes describe how the damage observed for a problem location occurred. If you want to create a hierarchical symptom structure, you can assign problem damages and causes to problem locations. You can also choose to have a flat structure in which the problem locations, damages, and causes are all subnodes on the same level under the problem analysis.

Note

You cannot assign problem damages under a problem cause. If you select a problem cause before you add the problem damages, the problem damages are not added under the problem cause. Instead they are added under the problem analysis node under the symptom.

You can also use the wizard to create a symptom structure. For more information, see Step-by-Step Guide (Wizard).

Procedure

  1. On the symptom maintenance screen, choose Add problem causes under selected node.
  2. Select the problem cause(s) by code on the dialog box that appears.
  3. Choose Copy to finish the selection.

Result

The problem causes are added to the symptom whose information is displayed on the symptom subscreen.

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