Entering content frameProcedure documentation Creating Links Between Symptoms and Solutions Locate the document in its SAP Library structure

Use

You can create a new solution or search for an existing solution to link to a symptom. The same applies for links to symptoms from solutions. That is, you can create a new symptom or search for an existing symptom to link to a solution.

Creating and Linking Symptoms and Solutions

You can link to a solution from a symptom in either the create or change mode. On the symptom maintenance screen, choose Create and link a solution.

You can link to a symptom from a solution in either the create or change mode. On the solution maintenance screen, choose Create and link a symptom.

Note

When you use the Step-by-Step Wizard to create a symptom or solution, you can choose to have a link created automatically. For more information about the wizard, see Step-by-Step Guide (Wizard).

Searching and Linking Symptoms and Solutions

To search and link a solution to a symptom:

  1. On the symptom maintenance screen, choose Search and link between symptoms and solutions.
  2. Select the search criteria for the solution in the dialog box that appears and then choose Enter.

    3. A list of solutions matching the search criteria appears.

  3. Choose the solution to which you want to link.

To search and link a symptom to a solution:

  1. On the solution maintenance screen, choose Search and link between symptoms and solutions.
  2. Select the search criteria for the symptom in the dialog box that appears and then choose Enter.

    3. A list of symptoms matching the search criteria appears.

  3. Choose the symptom to which you want to link.

Result

The navigation tree displays the symptoms and solutions with links. You can now navigate between the linked symptoms and solutions on the same screen. For more information, see Setting Focus in Navigation Tree.

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