
External Agent Process Flow

- You have an existing outline agreement with the customer, in this case a scheduling agreement for external agents.
- You have defined the external agent in the scheduling agreement as a forwarding agent and special stock partner.
- On the basis of this scheduling agreement, the customer prepares data for a delivery and sends it to you in a forecast or just-in-time (JIT) delivery schedule.
- An Electronic Data Interchange (EDI) system receives the incoming delivery schedule and converts it to an
intermediate document (IDoc) which is then processed in the R/3 System.
A forecast or JIT delivery schedule is created from the data records in the IDoc. The system determines the related scheduling agreement and generates schedule lines in the delivery schedule according to the customer's requirements.
You create a delivery and post goods issue to transfer stock to the external agent warehouse as schedule lines become due.
The customer requests material directly from the external agent by sending the external agent a sequenced JIT, or standard JIT delivery schedule.
The external agent delivers the material from the consignment stock, and sends you a copy of the delivery note (by fax or EDI) so that you can compare it to your delivery to the external agent. The system automatically creates an immediate delivery.
On the basis of the external agent delivery note, the system creates a delivery by external agent document (consignment issue) with reference to the scheduling agreement.
You create an invoice with reference to the delivery by external agent.