
Waivers / Write-Offs
Use
In the Workplace for Business Operations, using function Waivers / Write-Offs in the context of position processing of loans, you can carry out full or partial waivers or write-offs of open items. You can waive / write-off the amounts receivable either in part or in full. If you waive / write-off only part of the amount due, the system automatically calculates the remaining outstanding amount.
You can only use the waiver / write-off function for loans given that are managed on the customer account. You cannot waive or write off planned records.
Prerequisites
You have to store the flow types for the waivers and write-offs. Choose Define Flow Types.
You have to allocate the relevant reference flow types to the flow types. Choose Assign Offsetting Flows.
You have to allocate the relevant referencing flow types for the application functions 202 (waiver on receivables) and 203 (write-off on receivables) to the condition groups. Choose Define Conditions Groups and then Assign Flow Type to Condition Group per Application.
In the IMG activity Define Account Determination, you need to define how the accounts for the respective flow type are determined.
In the IMG activity Set Payment Block within Lock Management you define a payment block per company code and application function. The payment block prevents open items that have been reserved by the saving or activating of the Waivers/Write-Offs function from being cleared by the execution of other functions.
Procedure

You define the posting texts that are available as possible entries in the IMG activity Define Company Code-Specific Texts.
If the release function is activated, you forward the business operation waivers / write-offs to the inbox of the Business Workplace using the To be released function. From there, it is released. You can save, activate or post the business operation directly from the
In the first table the open items are displayed in the form of a list (by means of the
SAP List Viewer. If you wish to create a waiver / write-off, select the corresponding item.
Choose Create waiver, or Create write-off. You can only do this, however, if the block status of the selected item shows 'green'.

If an item shows the status 'yellow', this means that a waiver / write-off has already been created for this item and that you can further process this one. Other applications have no access to this item until the block has been deleted (meaning that the item has either been processed or the processing completed so far has been reversed).
If an item shows the block status 'red', this means it is blocked by another business operation or by a payment block existing for the item. You can select this item, but you cannot process it further.
Once you have chosen Create waiver or Create write-off, the system generates a waiver / write-off record in the second table. At this point you have the option of reducing the Settlement amount (partial waiver / write-off) or also of entering a different Payment date.
The system also displays a Text on the document item, which you can store in Customizing by choosing Proposed values for the document item text. If you wish, you can change this text, which then appears on the FI document when you post the flows.
Choose Detail view to have an overview of a waiver / write-off record displayed.